Forrest N.
Vehicle Make : Toyota
Very good communication from your team
Bholi L.
Vehicle Make : Toyota
Thank you Mr. Dave for excellent service. Thanks again! !
Antionette R.
Vehicle Make : BMW
Service couldn't be better.
Gilbert L.
Vehicle Make : BMW
The work was done professionally and I can not even tell that some repair work was done. The car was also cleaned before I could pick it up.
Darek H.
Vehicle Make : Nissan
The whole experience,from drop-off to pick up was exceptional. The repairs appear outstanding. Great job!
William S.
Vehicle Make : Chevrolet
Dave was exceptionally helpful, as we're the receptionists. A great experience overall. Thank you
Daniel W.
Vehicle Make : Hyundai
Dave was thorough and polite. Text message updates very helpful. great work on the repair as well.
Andrea L.
Vehicle Make : Jeep
Hassle free service and Dave was adamant in keeping me in the loop at all times. Loved the whole text message thing
John R.
Vehicle Make : Honda
Dave provided super service--thx
Eugene B.
Vehicle Make : Lincoln
On time courteous service.
Joey J.
Vehicle Make : Nissan
I would recommend your business to others. Thank you for everything.
Maria-eugenia A.
Vehicle Make : Toyota
I'm really satisfied with the service, Steven did an excellent job, before I picked my car up yestwrda, he helped me out with some concerns and questionsons. He went beyond expectations.
Marshea T.
Vehicle Make : Nissan
You guys are excellent! Professionalism, customer service and repairs are top notch!
Michael S.
Vehicle Make : Ford
We were directed to your location by GEICO. Good choice. My guess is that it would not have taken nearly as long to repair had it not been for the holidays, but that is no one's fault. They call them "accidents" for a reason. We were very pleased with the Koons experience. We bought the car brand new from Koons Ford in Falls Church, so we were already accustomed to a quality experience. Thanks again.
Ray E.
Vehicle Make : Toyota
Outstand
Regina U.
Vehicle Make : Honda
Communication was excellent; love the text updates; service was fast considering my work was done during two holidays- Christmas and New Years. The car looked great, was washed and even the tires were shiny. The only thing that was a little troubling was that my car had zero miles to empty after the test drives were completed - fortunately the gas station was close enough
Daveiba P.
Vehicle Make : Mitsubishi
Thank you for the good service and friendly people that you attened us with. It was a good experience, thanks again.
James S.
Vehicle Make : Mazda
Excellent Job!
Gail G.
Vehicle Make : Nissan
As usual a completely professional operation. From check in to pick up everything was perfect. Updates came daily. Dave is a super nice guy and a real gentleman. The car was fixed like new and cleaned inside and out. A first class operation that I would recommend highly to anyone. Always knew my car was in good hands and didn't have to worry about anything. Thank you!
Jason B.
Vehicle Make : Nissan
I was really impressed with how prompt and professional everyone was. The repair job was perfect.
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