Dejan S.
Vehicle Make : Infiniti
Thank you for getting my wife's car back quickly. We both really appreciate it. The repair was nicely handled (8.5/10 on the repair itself) and it was a nice touch to clean the car inside for us. We would definitely come back.
Thank you again.
Dejan & Alisa (Thi)
Larry M.
Vehicle Make : Chevrolet
I was satisfied with customer service abd work done to my vehicle. However the invoice and edtimate should have had both names Larry and Daphne McCain(which is how it is on insurance as well as what is on the registration). I am not happy with that. Thank You Daphne **** McCain
Carlos F.
Vehicle Make : Infiniti
Best service I have experienced and I happen to be in the insurance business
James H.
Vehicle Make : Honda
I am deeply impressed by your efficient, effective, and methodical way of providing much needed emergency services to a senior citizen. Three cheers to your excellent team. I am absolutely in a good hand with GEICO.
Nigist A.
Vehicle Make : Honda
I was impressed on the customer handling guys were very polite and kept me posted on the status and the work was done ahead of time.
Many thanks,
Nigist A
Claude J.
Vehicle Make : Honda
Great customer services,great job everything was great!!!
Daniel F.
Vehicle Make : Dodge
Great work as always! Excellent communication and top quality work. Thank you!
Marshea T.
Vehicle Make : Nissan
Excellent customer service from Laura and her team! She is amazing and the care of my vehicle is never questioned when I am confident that I leave it in highly capable hands. I love Koons Collision!
Abbas E.
Vehicle Make : Toyota
Good job.
Ahmet K.
Vehicle Make : Nissan
You didn't fix perfectly.
Eric A.
Vehicle Make : Chevrolet
They didn't put the bumper on good
Kaylisha V.
Vehicle Make : Chrysler
I like how I was updated day to day about my repairs
Riccardo O.
Vehicle Make : Ford
There were some visible paint chips on the back of the vehicle that either occurred in the shop or weren't seen on the initial damage inspection. They were painted over during the repair process but not fixed. I pointed it out before I left but as the shop was about to close they asked that I return Momday morning.
Steven S.
Vehicle Make : Ford
The folks were
Professional and the work is the same. Thank you
Janet S.
Vehicle Make : Chevrolet
Excellent work and customer service!
Steven P.
Vehicle Make : Lexus
Somebody stole my phone mount. You gave me $20, which is all I can ask for, but that soured the overall experience.
Lana B.
Vehicle Make : Acura
My car looks great and was completed on time. Excellent customer service! Every employee I met was patient, polite, and very helpful. I asked Oscar and Ian some pretty inane questions and they answered each one with care and consideration. Tge enterprise team was great too -- Michael took care of me quickly, explained things thoroughly, and was very accommodating. I also appreciated the text updates on my car's status. And the billing process -- loved how EASY it was. Excellent job all around. I don't want to HAVE TO come back to Koons, but if I have another accident I know where I'll take my Acura. :)
Charlotte Z.
Vehicle Make : Ford
Amazing team. Everyone was so nice and genuine. I'm in the service industry and haven't seen this great type of service in a long time. Kudos to the entire team there!
Katrella R.
Vehicle Make : Pontiac
Thank you
Seksan A.
Vehicle Make : Mitsubishi
Very satisfy, work fast, clean work, and good communication to update on the progress/completion.
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