Richard D.
Vehicle Make : Toyota
Already submitted.
Felicia A.
Vehicle Make : Chevrolet
Due to second hand parts being installed, the bumper didn’t sit flush with the rest of the car. Quality control should have been done and this work should not have been acceptable. Matt is terrible at communication and tries to twist what he tells me. Now that I am here for my replacement bumper to be installed, work is taking more than double the time I was told it would take and the techs showed up late. I am very disappointed with this experience at KOONS.
Maria C.
Vehicle Make : Ford
Great customer service!!! Staff went above & beyond to ensure my car was fix in a timely manner
Joan C.
Vehicle Make : Buick
I felt cheated, my estimate was for labor $285 and parts 156.00. You used my old parts for 10.00 and made labor 427.50 and gave me a saving of 13.78. I was not given a choice and do not feel that labor should be from 3.8 hrs to 5.7 hours. I have no problem with work done.
Judith C.
Vehicle Make : Nissan
Everything was handled promptly and professionally. Also, the car was repaired and ready before the original date for pickup.
Michael M.
Vehicle Make : Toyota
The staff was responsive and got my car fixed in time! They also returned my rental car too! Very professional front desk and repairmen!
Pamela G.
Vehicle Make : Honda
Customer service was excellent
John S.
Vehicle Make : Vehicle
Service was very efficient and car car was completed earlier than expected. They did a very nice job.
Masoma M.
Vehicle Make : Toyota
My vehicle have got some problems the passenger side gets hot and also it produces some noises while driving in highway speed and when you change the gear I am going to take it back to the koons collision center .
Amid K.
Vehicle Make : Toyota
You guys did a fantastic job.please do not relent. I really appreciate your job.
Deney P.
Vehicle Make : Kia
Great service, kept me informed with status ofrepairs. Overall satisfied.
Ritanch H.
Vehicle Make : Vehicle
team was very helpful and responsive. I am grateful that Koons was able to help me and wish them the best in the future! Should I need similar help again Koons will be the first I call!
Bethlehem A.
Vehicle Make : Subaru
Great work and thank you for going above and beyond by cleaning car too!
William H.
Vehicle Make : Nissan
I'm completely satisfied with the work done on my vehicle, therefore ready to recommend koons collision at any time to anyone.
Adam H.
Vehicle Make : Vehicle
Everyone was very helpful from the beginning to the end of the process. Everywhere GEICO dropped the ****, Lionel picked it back up and made it right for me. They made the bad experience of being in an accident as smooth as possible and got me back on the road sooner than initially expected. My car looks like new again.
Abu C.
Vehicle Make : Toyota
You guys did a fantastic job thank you
Amer H.
Vehicle Make : Toyota
Bad body job
John T.
Vehicle Make : Hyundai
Great job!
Maurice P.
Vehicle Make : Hyundai
The team kept me well informed and provided excellent service!
Christopher K.
Vehicle Make : Mazda
Everyone there made it very easy to have my car repaired
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