Baker Collision Express - Lexington

I was merry please with the way you all kept in touch with me with the process of my car and the job you did on my car. Well done. Rosa M

Car looks great!!

The keyless system is no longer working. I now have to take the car back again to figure out what is wrong with it. I’m sure it will be fixed correctly, but it is very inconvenient to have to take the car back again.

The repair looks well done, although one little thing was left undone, it was minor and not.your responsibility, you could have fixed it but chose not to, and I understand. Thank you for your help on everything else.

Never could get a clear definite finish date but when it did get close it seemed to finally come together and end a 32 day process. The damage was a big project but **** finished the repairs and did a very good job of putting the car back new which it was a very new car with not even 200 miles on it.Thank you **** for putting a high school student back on the road.

Everyone was very friendly & professional. Thanks for getting me taken care of quickly.

Every aspect of my interaction with team members from **** Collison was positive from the front desk staff to email updates I received of the progress.

I just got my car back. Looks great. But the radio won’t shut off when I turn the car off and get out. And the car says my battery is low, but I stopped to get it checked and was told it’s in great shape. Also, the “S60” wasn’t put back on the trunk.

Looks good. So far so good.

**** Collision on Riverchase Way in Lexington SC was a pleasure to do business with!! They took all the stress out of having to have my brand new car repaired after someone backed into me in a parking lot. They were willing to pre-order my parts due to a planned holiday shutdown at Kia, so my repair was done in 3 days! A special shoutout to Chris at the front desk!

Thank you for taking care of my Honda Civic. I'm very impressed with the worked done on the car. Special thank you to Amanda, Kim and Chris. They were very helpful and professional. Nice people. They kept me informed of the progress of the repairs daily especially Amanda. Great job!!

Truly the best experience. John reeves totally exceeded my expectations and raises the bar for all body shops. My Honda was completely repainted and it is gorgeous. Not only that but he immediately noticed a front bumper/fender issue that Reeleys had POORLY fixed with an aftermarket bumper that didn’t even fit right, causing other fender and undercarriage issues. I took It back to reeleys and they said they “fixed” the issue. Two weeks later I’m at bakers for a paint warranty. These guys ****) did leg work to get my car repainted under an extended paint warranty 2) replace my bumper to a factory bumper Under the previously used claim because they are a preferred State Farm Provider. My insurance wouldn’t pay for new fender guards (or something like that - they were shredded because the bumper didn’t fit) but don’t worry they replaced that as well. 3. ARRANGED A RENTAL IN-HOUSE. I cannot Rave enough about the convenience of this. (Plus the guy who put me in the rental was super sweet and handsome) Again John Reeves is the MAN. Thanks for everything. Bakers collision gets 10 stars from me. Thanks for making a difference.

Great work and good communication during the process. Thanks

My car looks good as new. You all did a great job!

You guys were awesome from start to finish and did quality work. I really appreciate the the level of detail taken to ensure I left with a perfect product! Thank the staff, manager and especially the mechanics who obviously took pride in their work!!

I appreciate how quickly my car was ready and I also appreciate the constant updates to my phone to let me know the status of my car.

Daytime running lights are inoperative. We will be calling on Monday, Dec 3.

Perfect, everything I expected

I was very pleased with the communication and status updates provided to me via email, phonecalls and text messaging. Staff was able to answer questions and assist when needed without question. I would definitely recommend ****’s to others needing service. I feel like your customer experience is unmatched and worth the drive from Orangeburg. What’s even better is the lifetime guarantee you have on the work you do, that says a lot for the company! Thank you!

The truck is less than a year old so it has minimal sun fade. The color of the bumper is not the same color as the rest of the truck.