Hazel K.
Vehicle Make : Honda
Customer service was outstanding. Especially impressed with woman at the front desk.
Alexander M.
Vehicle Make : Honda
Gloria was so helpful and considerate throughout the process.Chase was also helpful. Our technician(sorry, I can not recall his name)gave detailed updates and that was very reassuring.
The repair took much longer than anticipated,I wonder if this branch is understaffed? My previous repair at the Lexington branch was quicker, but I know there are lots of variables. Overall, well fone????
Lily H.
Vehicle Make : Toyota
Service was very good. They kept me informed most of the time. I wanted Toyota parts only. I’m not sure if all the parts were Toyota. A good number of parts were aftermarket. They look different from the new parts I had in my car. I’m not 100% satisfied.
Mallory M.
Vehicle Make : Kia
Everything went very well. I was kept updated on everything and got my car back in good time. Gloria was so awesome and helpful!
Pamela D.
Vehicle Make : Jeep
Friendly, professional, and courteous service. Job was completed in satisfactory timeline. Staff kept me informed of progress and made themselves available for concerns. Called back in timely manner. Would highly recommend.
Ernest B.
Vehicle Make : Ford
Friendly personnel
James L.
Vehicle Make : Toyota
Truck looks great!
Sharon G.
Vehicle Make : Ford
Gloria at the desk is very good! She was always very helpful!
Allison H.
Vehicle Make : BMW
Excellent job.
Brad Y.
Vehicle Make : Chevrolet
I have used **** before and will recommend and continue to use them for all my repair needs. Very satisfied!
Richard G.
Vehicle Make : Toyota
We were pleased with the customer service from the beginning to end. You have some great employees. Loved the text message updates, the cleanliness of the shop, the kindness we experienced in Chase and how great the car looked when we picked it up. I had breakfast with a friend today and was able to already highly recommend you. Ann and Rick Graff
Judith S.
Vehicle Make : Lexus
My car looks great. However, I received a text the day my car was to be finished stating if it was not ready they would call me. When I arrived to pick up my car, it was not ready and no one had called me. This hopefully was an isolated incident. My car was delivered to my home today which was very helpful. Thank you for making up for that mistake! We will be using your service again!
Andy B.
Vehicle Make : Nissan
Chase handled everything and made it so I just needed to show up. Glad I used y’all.
Jan M.
Vehicle Make : Nissan
Everyone I came in contact with was so nice. You did an amazing job on my car and had it ready when promised. Thank you!!
Connie B.
Vehicle Make : Honda
I was very happy with repairs, service and the knowledge and confidence of the staff. I was comfortable leaving my car feeling it would be well taken care of. I would use them again.
Kathy R.
Vehicle Make : Lexus
Very responsive and informative along the way during the repair. Pleasant staff and the repair looks very good. I do have a "slip indicator" dash light on since I picked up the vehicle that I will call about Tuesday.
Lee M.
Vehicle Make : Toyota
Excellent customer service and repair work!
Stephanie R.
Vehicle Make : Honda
It is very rare that I have such a great customer service experience as I did with **** collision. Thank you for your smiles, your friendliness and for making this a stress free experience .
Wade B.
Vehicle Make : Dodge
The service was far better than I could imagine!
Katharine B.
Vehicle Make : Acura
Professional
Great communication
Kind
Outstanding work
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