Elise H.
Vehicle Make : Toyota
Everyone I interacted with was great, but when I picked up my car it smelled of cigarette smoke. As a non smoker this was quite unpleasant. Not sure if the technicians smoke during repairs but this is something that would likely bother all non smoking customers.
Melissa T.
Vehicle Make : Toyota
Great employees
Nancy D.
Vehicle Make : Toyota
Seamless very good communication over all excellent
Sheila R.
Vehicle Make : Mazda
Delilah was very helpful. She explained what had been done. She was also very friendly and professional.
John D.
Vehicle Make : Volkswagen
Staff was efficient friendly and fast. Great quality work.
Terri M.
Vehicle Make : Cadillac
It took three and a half weeks to paint a bumper.
No contact from your dealership until I called. When calling there apparently was and issue with the phone system. Dirty rental car.
Gabriel S.
Vehicle Make : Subaru
The car looks great inside and out everyone was very nice and accommodating
Courtney B.
Vehicle Make : Subaru
Dalila is amazing. She kept me updated and informed. She is very professional
And I appreciate her attitude and work ethic.
Paul S.
Vehicle Make : Mazda
All the staff were very friendly, professional and attentive.
Crystal M.
Vehicle Make : Toyota
Great service, thank you!
Patty M.
Vehicle Make : Mini Cooper
Great service!!!!
Richard M.
Vehicle Make : Fiat
Fantastic experience start to finish! Thank you so much
Jacob P.
Vehicle Make : Kia
Aside from a week delay due to wrong parts ordered, I appreciated the status updates
Jeremiah R.
Vehicle Make : Honda
Dalila was awesome! Friendly and helpful even though I showed up early for my appointment. Also loved the text updates. Really good experience!
Michael B.
Vehicle Make : Cadillac
I am from Washington but just recently moved to Portland. This is the best Cadillac shop by fa . Thank you for going above and beyon . Great service.
Jason P.
Vehicle Make : Mazda
The process with Lithia was very smooth and the people were wonderful. Dalila was especially helpful and very pleasant to work with. Thank you for a great experience.
Gabriel K.
Vehicle Make : Honda
Very professional . Delilah was wonderful
**** M.
Vehicle Make : GMC
Very good job... thank you very much..
**** M
Lauren H.
Vehicle Make : Chevrolet
Dalila was really great!! I got lots of updates via text and throughout the process she was upbeat, friendly and incredibly accommodating.
Kyle C.
Vehicle Make : Mitsubishi
Although the staff was very wonderful and did their best, but the process needs some improvement. I understand parts might take a little time to arrive but several weeks is rediculous. Getting multiple automated texts on completion dates is good to have if those are actual completion dates, which seem to not be whatsoever. Be real in your customer service and delivery. Actual communication is key to making a customer happy and deliver.
Great people however.
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