Body Shop

Real Reviews From Verified Customers

Jocelyn O.
Vehicle Make : INFINITI
5 out of 5
8/31/2019
Friend recommended the place and im really satisfied with the results. Very friendly and helpful staff. Highly recommendable to any one in need of mechanical or auto collision service work.
COREY J.
Vehicle Make : HYUNDAI
2 out of 5
8/30/2019
Read my last email that went unanswered or check yelp in a few days.
STEVEN L.
Vehicle Make : GMC
5 out of 5
8/26/2019
Everything looks great and appreciate the updates along the way.
DORIS A.
Vehicle Make : NISSAN
5 out of 5
8/22/2019
Pleasant, friendly. Happy with work/repairs on our vehicles.
Lunoa W.
Vehicle Make : NISSAN
5 out of 5
8/21/2019
Every time i take my car to Franks they do a terrific job
William M.
Vehicle Make : HYUNDAI
2 out of 5
8/15/2019
I am satisfied with the repair job itself. I just think I was put through a lot of inconvenience that was unnecessary. First of all you guys had over a week to order parts to fix my car. I drop the car off on the previously discussed day and time. I drop off the car, and 10 minutes later I get a call saying the parts were never ordered? They had over a week to get the parts. Then the next day I was told that they got some of the parts, but some of the parts went to the wrong location. Are you serious? So now I have to come back when the rest of the parts come in. Okay. So then I drop my car off again. I then get a call that there was more damage than they thought. The radiator bracket had bent too. I know that things like this happen, but you guys had the car in your possesion multiple times before the work was done. Someone couldn't have put my car on the lift and assess the damage, so I didn't have to come back 3 or 4 times before the work was even completed? Your facility is nice. Mary and the rest of your staff is friendly, but that's only part of customer service. Frank's really dropped the **** on me several times. I just wanted to give some feedback. Thanks
Joe B.
Vehicle Make : CHEVROLET
5 out of 5
8/14/2019
You were straight up & business- like from first contact, wrecks are stressful so nobody likes wobbly stuff. Yu repair looks like new + Yu touched up items on entire car.Gregs text updates thru the repair were valuable. Good job FRANKS/ JHB
SUZANNE M.
Vehicle Make : MAZDA
5 out of 5
8/11/2019
great friendly staff
LINDA A.
Vehicle Make : FORD
5 out of 5
8/10/2019
Excellent job and wonderful people to work with.
KAREN B.
Vehicle Make : FORD
5 out of 5
7/23/2019
Kudos to Mary for her outstanding service, knowledge, and advice! My husband and I feel like Frank's did a great job at a fair price. We will definitely be recommending Frank's to our friends in need of body shop repairs!
Steve N.
Vehicle Make : CADILLAC
5 out of 5
7/18/2019
First time customer and what an experience. The whole process is so efficient. I give Frsnks too marks on everything, ,could not be better.
LYN L.
Vehicle Make : CHRYSLER
5 out of 5
7/10/2019
They were so great from start to finish. They worked with my insurance and rental car place seamlessly. As strange as this may sound... best car wreck ever!!! Dr. Lyn
DIANA D.
Vehicle Make : HONDA
5 out of 5
7/3/2019
Awesome job! Y'all were so fast I couldn't believe it. I'll never use anyone else!
Jake K.
Vehicle Make : CHEVROLET
5 out of 5
6/29/2019
It's all good!
GILBERT G.
Vehicle Make : FORD
5 out of 5
6/21/2019
Was very impressed with the work done, in a timely fashion. I liked that I was kept up to date with the texts. Thank you to Greg Pool and his patience, his great attitude was very much appreciated!
STACIE B.
Vehicle Make : MAZDA
5 out of 5
6/21/2019
My car looks great and they did a fantastic job cleaning it. Almost like driving a brand new car.
NOAH A.
Vehicle Make : NISSAN
5 out of 5
6/20/2019
We were actually just looking at HOW BEAUTIFUL the Nissan Turned out. Thank you Mary for keeping us updated about the car. We know it took a little longer than anticipated however We are VERY happy with the job. The Alcala’s
AARON P.
Vehicle Make : INFINITI
5 out of 5
6/15/2019
Fast service, very professional! Thank you!
Paivi R.
Vehicle Make : VOLVO
5 out of 5
6/14/2019
Great repair work!
**** S.
Vehicle Make : TOYOTA
5 out of 5
6/11/2019
Greg was excellent. He took great care of us and our truck. We will be bringing our vehicles to Franks for routine maintenance, not so routine work and body work. All based on this experience. Thanks again Greg

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