About Blog
Login
Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 253 reviews 90%
4 star 12 reviews 4%
3 star 2 reviews 1%
2 star 8 reviews 3%
1 star 7 reviews 2%
Review Us
Filter By
(All Vehicle Makes)
Alicia R.
Vehicle Make : Cadillac
5 out of 5
4/29/2017
I liked the service, honesty and friendliness of all staff especially James
James W.
Vehicle Make : Jeep
5 out of 5
4/22/2017
Excellent service, informative personnel and constantly kept me informed of their progress.
Barbara W.
Vehicle Make : Hyundai
5 out of 5
4/18/2017
Frank's auto and collision treated me with the upmost respect and did a great job repairing my Hyundai Santa Fe. I will be coming back to Frank's auto and collision if I'm ever in need of my car to be repaired. I would reefer Frank's to anyone looking to have their car repaired. Thank you
Linda R.
Vehicle Make : Pontiac
5 out of 5
4/14/2017
Polite and knowledgeable staff. Quality workmanship.!
Alex A.
Vehicle Make : Nissan
5 out of 5
4/14/2017
The car came out amazing! Turn around time was super fast and James was excellent in letting me know how things were going and done.
David K.
Vehicle Make : Toyota
5 out of 5
4/14/2017
Great experience. Great work.
Veronica S.
Vehicle Make : GMC
5 out of 5
4/13/2017
Janet was very helpful and courteous. The young man who assisted was polite and did a good job explaining the information.
John O.
Vehicle Make : Toyota
5 out of 5
4/5/2017
The staff at Franks A&C were very attentive and courteous. Excellent quality repair and paint job. Felt really good to be taken care of in such a way.
Adrian D.
Vehicle Make : Cadillac
5 out of 5
3/25/2017
Awesome service
Jose R.
Vehicle Make : Ford
5 out of 5
12/21/2016
Thanks for the repairs, everything looks great. The washing and detailing of the car was also very impressive. Thanks again !! And also to Greg for keeping us posted on the repairs and the ride from enterprise car rental location. Definitely tell everyone about our experience with Frank's automotive....
Joe H.
Vehicle Make : Dodge
5 out of 5
12/14/2016
Very nice shop. Great customer service.
Crystal R.
Vehicle Make : Chevrolet
5 out of 5
11/30/2016
Great work.
Estefania H.
Vehicle Make : BMW
5 out of 5
4/15/2016
Thank you for making my BMW look great again!
Jose R.
Vehicle Make : Ford
5 out of 5
4/6/2016
Thanks for the great service. And communicating thru emails and calls during the repairs were made. Will definitely recommend you to my family and friends on their automobile services. Thanks again and give Kim a raise.
Randall .
Vehicle Make : Ford
5 out of 5
3/9/2016
Professional job Thanks friendly service
Alex A.
Vehicle Make : Nissan
5 out of 5
7/18/2014
Very friendly and helpful team. Did an excellent job and in a timely manner! I'm really happy with the results.
**** W.
Vehicle Make : Chevrolet
5 out of 5
6/28/2014
Gary May is a class act. He treats us like family. He will get all my business and all my friends business.
Frank S.
Vehicle Make : Toyota
5 out of 5
11/28/2013
Thu do good work
Clarissa S.
Vehicle Make : Pontiac
2 out of 5
9/27/2013
I tried this once and it told me it didn't submit. The repairs were not done correctly the first time. I should have just let it go. Upon my car being returned to me the second time I discovered sandpaper like scratches on my roof of all places. And my center console speaker on top of my dashboard is so fuzzy I can't even listen to anything. Not to mention they didn't even call me when my car was ready the first time, I had to call them about 30 minutes to close to check. Was I punished for making you do the repairs the right way? It feels like it. I feel completely taken advantage of. I'd be surprised if I got a response. I'm so upset about my car it makes me sick.
Victor K.
Vehicle Make : Chevrolet
2 out of 5
8/30/2013
After i got home today, i looked over the work done at Frank's Collision center over the past two days (August 27-28). Keep in mind this is the third time i've had to take it back since the original work was done in September 2012. This time they got most of the swirls out of the clear coat, but there were several knicks on the repaired door i asked them to fix and they did not. Also, where underneath where the clear coat delaminated this time, there is what looks like burn marks from too much sanding. I don't have time to keep taking my vehicle all the way to New Braunfels, so i will contact my insurance company (Safeco Insurance, who recommended this body shop) to see who else I can take it to so it is fixed 100% correctly the first time. --Ryan Kahlich

Loading...

Body Shop Address
Body Shop Hours
Body Shop Directions
Body Shop Review
Body Shop Appointment
Body Shop Recommended Dealers
Body Shop Article
Body Shop Specials
Body Shop Photos
Body Shop Videos
Body Shop About
Body Shop Contact
Body Shop Cs Thanks
Body Shop Apt Thanks
Body Shop How It Works
Body Shop Listen
Body Shop Review Sort
Body Shop Certifications

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.