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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 253 reviews 90%
4 star 12 reviews 4%
3 star 2 reviews 1%
2 star 8 reviews 3%
1 star 7 reviews 2%
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(All Vehicle Makes)
Margarita S.
Vehicle Make : Chevrolet
5 out of 5
3/22/2018
They did a great job
Sara G.
Vehicle Make : Kia
5 out of 5
3/16/2018
Friendly quick but very thorough with the work they did. Thank you so much.! Have a great day and God Bless.
Lydia T.
Vehicle Make : Dodge
5 out of 5
3/15/2018
Mark was my go to person for my car. He did a wonderful job keeping me updated and informed and was very kind. I am extremely pleased with the service I received and my car looks amazing. Thank you very much.
Charles L.
Vehicle Make : Acura
5 out of 5
3/9/2018
They did a wonderful job. James is great to work with. Very knowledgeable. Pleased with the entire process of estimating to completion.
Robert M.
Vehicle Make : Jeep
5 out of 5
3/3/2018
Frank’s kept me informed
Tim R.
Vehicle Make : Chevrolet
5 out of 5
2/24/2018
Pro all the way. Great job!!
Brenon N.
Vehicle Make : Honda
5 out of 5
2/23/2018
Excellent body work. Courteous and professional service. We were very pleased with our experience.
Selina F.
Vehicle Make : Hyundai
5 out of 5
2/21/2018
We are extremely happy with the service and work provided by Frank's! Greg Pool went above and beyond to help us with repairs to my daughter's vehicle.. I recommend Frank's to anyone needing repair/service.
Bill C.
Vehicle Make : Mazda
5 out of 5
2/17/2018
Very helpful advice. Very professional and thorough. Their cost estimates were accurate and fair. Highly recommended.
Mary Jane.
Vehicle Make : Chevrolet
5 out of 5
1/26/2018
It was a very good experience. Everyone is very professional.
Mark I.
Vehicle Make : Toyota
5 out of 5
1/13/2018
Good, friendly customer service and repair work done well. Kept me informed on anticipated completion time.
Robert R.
Vehicle Make : Ford
5 out of 5
1/10/2018
James was very knowledgeable, informative and provided on-going updates as my vehicle was being completed.
Tamara J.
Vehicle Make : Dodge
5 out of 5
1/10/2018
Staff was extremely professional and helpful; great job on the car. Thanks.
Seth W.
Vehicle Make : Subaru
5 out of 5
12/23/2017
Excellent communication and stellar service from the staff. An incredibly easy and worry-free experience. I still can't believe they make the repair process so smooth!!
James H.
Vehicle Make : Dodge
5 out of 5
12/23/2017
Great job. Very pleased.
Maria S.
Vehicle Make : Vehicle
1 out of 5
12/16/2017
We only looked at one side of the car when I picked it up and when I got home noted 3 new paint chips on the other side of the car not there when I dropped it off. That was very disappointing. I was happy that you were going to to take care of fixing the color as it doesn’t Match but I will be without my vehicle again while it is repainted. I was satisfied with the dent removal. I did appreciate the text updates while you had my vehicle and look forward to the situation being rectified.
Adam R.
Vehicle Make : Dodge
5 out of 5
12/10/2017
The team worked great and fast please with the work if anybody needs work done I’ll definitely recommend Franks Automotive Collision
Russell.paul Ballard.
Vehicle Make : Ford
5 out of 5
12/1/2017
Great parts fitting and repaint.
Joei R.
Vehicle Make : Honda
5 out of 5
12/1/2017
Best customer service I’ve ever experienced! James and the team were awesome.
Kevin S.
Vehicle Make : Ford
5 out of 5
12/1/2017
I was pleased with the end result as well as with your keeping me posted along the way.

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