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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1019 reviews 78%
4 star 171 reviews 13%
3 star 24 reviews 2%
2 star 37 reviews 3%
1 star 54 reviews 4%
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(All Vehicle Makes)
Darrell S.
Vehicle Make : Ram
3 out of 5
3/5/2023
Work was done well, as well as friendly staff, however upon picking up my vehicle, the ineterior was extremely duaty. A quick vacuum and wipe down would have been nice.
Juanita F.
Vehicle Make : Buick
5 out of 5
3/2/2023
You guys are fantastic.
Cliff P.
Vehicle Make : GMC
5 out of 5
2/17/2023
Amazing job happy with the results
Dorna B.
Vehicle Make : Honda
1 out of 5
2/16/2023
There is some sort of film on th windshield thatnI am havving difficulty removing. As far as the actual repair work however, all is fine.
Karen F.
Vehicle Make : Toyota
4 out of 5
2/16/2023
Thank you for fitting into your busy schedule my small project. I appreciated your speedy help, your multiple courtesies AND your washing my car afterward!
Brad B.
Vehicle Make : Toyota
4 out of 5
2/13/2023
Capital Collision did an excellent job repairing my truck, returning it sooner than expected and on a reasonable budget. Their customer service was excellent. Bottom line: would use again and would recommend to others.
Debbie R.
Vehicle Make : Honda
5 out of 5
2/12/2023
Thank you
David H.
Vehicle Make : Subaru
4 out of 5
2/10/2023
Naomi was very helpful and professional and timely. Explanations were clear and they explained everything in advance. It would have been a nice touch if they had vacuumed the interior
Joseph B.
Vehicle Make : Hyundai
4 out of 5
2/4/2023
Kyle was absolutely the ultimate professional. He communicated effectively, kept me informed throughout the entire process, followed up with me regarding any concerns I might have had regarding repairs performed, and offered the reassurance that all of there work performed was covered 100 percent for life in the event of any unforeseen issue inviting me to come back at any time with any concerns. The atmosphere in the reception area is very clean and all employees are dressed well and eager to assist the customer. HIGHLY RECOMMEND them for any service required.
William D.
Vehicle Make : Volkswagen
5 out of 5
2/3/2023
Fantastic job.
Larry G.
Vehicle Make : Toyota
5 out of 5
2/3/2023
The shop and the personnel especially the contact employee was exceptional. During the entire 5 month repair project he was always responsive and courteous. Kevin was a god send.
Sally B.
Vehicle Make : Toyota
5 out of 5
1/31/2023
Kevin was great to work with and everyone was very professional and helpful in the process.
Jorge V.
Vehicle Make : GMC
5 out of 5
1/17/2023
satisfied with results.
Bonnie M.
Vehicle Make : Toyota
5 out of 5
12/30/2022
I appreciate the great service I received from Capital Collision. Kayleigh went out of her way to keep me updated on the repair status of my car.
Roy H.
Vehicle Make : Jeep
5 out of 5
12/29/2022
Everyone who I talked with at Capital Collision were very knowledgeable and displayed a mindset to repair my damage vehicle to its new condition! I am super pleased with the whole process from start to finish.
Craig C.
Vehicle Make : Toyota
4 out of 5
12/28/2022
Excellent Customer Service in all aspects, from initial communication through damage estimate process, Q&A, repair completion, vehicle pick-up, and payment. Would use again and highly recommend.
Brian N.
Vehicle Make : Ford
5 out of 5
12/27/2022
Kevin at the shop was great to work with. He kept me informed as much as possible of the status of my cars repair .
Don W.
Vehicle Make : Chevrolet
5 out of 5
12/22/2022
Always excellent work on repairs..friendly staff and knowledgeable.
Robert H.
Vehicle Make : Toyota
5 out of 5
12/16/2022
I was very pleased with every aspect of the transaction, from the front desk, the estimator, young woman, to the rental and the final delivery with complete instsruction on how to let the paint cure. Thanks, BOB
Brittany J.
Vehicle Make : Subaru
5 out of 5
12/15/2022
Friendly, responsive, washed it up real nice after!

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