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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1019 reviews 78%
4 star 171 reviews 13%
3 star 24 reviews 2%
2 star 37 reviews 3%
1 star 54 reviews 4%
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(All Vehicle Makes)
Patty D.
Vehicle Make : Toyota
5 out of 5
5/20/2019
Very pleased, thanks
Francis E.
Vehicle Make : Toyota
5 out of 5
5/19/2019
Job well done and extra attention to making the entire auto look clean and spiffy.
Mike P.
Vehicle Make : Chevrolet
5 out of 5
5/18/2019
Fantastic service!!
Cindy C.
Vehicle Make : Kia
5 out of 5
5/18/2019
Kept me informed as to the timeline in getting my car fixed
Anne A.
Vehicle Make : Toyota
5 out of 5
5/17/2019
Kevin and all the staff were wonderful. The repair work to my vehicle is first class. Excellent work.
Jacquelyn J.
Vehicle Make : Volkswagen
5 out of 5
5/16/2019
The car looks great, the result of professional skill, and we appreciated their courtesy in keeping us informed of progress.
Joyce C.
Vehicle Make : Ford
5 out of 5
5/15/2019
I didn't need as much contact from the liaison (Kylie) as I received -- usually more than one voice mail a day -- but I appreciated the customer service behind it. All staff I interacted with were friendly albeit busy.
Reggie J.
Vehicle Make : Toyota
5 out of 5
5/11/2019
Good honest repair n charge plus excellent communication from service tech. Thank you Capital Collision
Pam M.
Vehicle Make : Lexus
5 out of 5
5/9/2019
My Lexus was repaired perfectly! Thank you all for a job well done! I also appreciated the car wash and the interior vacuum.
Kathleen M.
Vehicle Make : Hyundai
5 out of 5
5/8/2019
Kylie was amazing! She kept me up to date on my car repairs almost on a daily basis. The crew at Collision Auto got my car back to me 65 days earlier than anticipated.
Kayla C.
Vehicle Make : Scion
5 out of 5
5/3/2019
Thank you for finishing my car so quickly.
Carol D.
Vehicle Make : Ford
5 out of 5
5/3/2019
Staff were very nice! Appreciated the shuttle driver!
Jeffery T.
Vehicle Make : Nissan
5 out of 5
4/27/2019
It was fast and easy. GREAT CUSTOMER SERVICE.
Susie M.
Vehicle Make : Ford
5 out of 5
4/27/2019
Very efficient, kept communications coming throughout process, professional and welcoming staff. Great job!
Amanda M.
Vehicle Make : Volvo
5 out of 5
4/24/2019
Car looks great. Staff was professional and communicated well
Valerie G.
Vehicle Make : Honda
2 out of 5
4/18/2019
Customer service was a little rude and the shuttle was very late, without contacting me to let me know.
Barbara H.
Vehicle Make : Subaru
5 out of 5
4/17/2019
The technician who assessed the damage assured me the car would be as good as new. She went out of her way to explain what kind of work would be done and worked to meet the timeline—and did. Thank you very much! I appreciated her skill and the time she took with me.
Christopher D.
Vehicle Make : Honda
5 out of 5
4/10/2019
The entire staff from reception through delivery were very professional. They were quick to respond and answered questions to my full expectation. The finished repairs on my new Honda Ridgeline passenger side door and front fender are indistinguishable between the untouched original sections of the vehicle. That assessment says a lot based on my 30 years experience as a medical equipment field service who pays meticulous attention to detail. Thanks for a job well done!
Ann G.
Vehicle Make : Buick
5 out of 5
4/9/2019
Very professional, efficient, service oriented, detail oriented. Just wish it didn’t take an extra week longer to fix, but I understand some circumstances are beyond our control.
Keysa C.
Vehicle Make : Lincoln
5 out of 5
4/9/2019
Very helpful staff that took time out of their schedule to ensure that l was informed on all the repairs that was being made to my vehicle.

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