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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1019 reviews 78%
4 star 171 reviews 13%
3 star 24 reviews 2%
2 star 37 reviews 3%
1 star 54 reviews 4%
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(All Vehicle Makes)
Michele S.
Vehicle Make : Chevrolet
5 out of 5
12/23/2020
Keep up the good work. Happy holidays and new year. Be safe
Jill V.
Vehicle Make : Nissan
1 out of 5
12/21/2020
Still waiting for them to correct the defect with the assembly of my gas cap cover and the job took twice as long as expected. However if they fix the issue with the vgas cap cover vi would overlook the extra 7 days it took.
David H.
Vehicle Make : Ford
5 out of 5
12/19/2020
Great Service.
Andrea V.
Vehicle Make : Ford
5 out of 5
12/18/2020
Anthony was fantastic! He kept me informed and made sure I felt confident in the work that would be done on my vehicle.
Melissa J.
Vehicle Make : Ford
5 out of 5
12/14/2020
Ryan was excellent! Communicated with me regularly with detailed information. Woman at the front desk friendly. And the extensive work done by your crew was perfect. I will recommend Capital Collision to everyone!
Jose W.
Vehicle Make : Hyundai
1 out of 5
12/4/2020
Still waiting on a part for my cat
Joseph F.
Vehicle Make : Ford
5 out of 5
11/16/2020
You have a great team. Keep up the great work.
Kristin H.
Vehicle Make : Honda
5 out of 5
11/13/2020
EVERYONE at Capital Collision was amazing during a stressful time related to my car accident.
Chris R.
Vehicle Make : Ford
5 out of 5
11/7/2020
Kevin and office staff rocked!
Charles R.
Vehicle Make : Nissan
1 out of 5
11/3/2020
The new door that was put on is exhibiting problems. In the past two weeks it has locked up and you are unable to open the door. The problem corrects itself in half an hour to 24 hours in which the door then opens and shuts normally. Not sure if the new door came with lock hardware installed and if a servo is starting to fail. I have had this vehicle since March 8, 2020, and never had any problems with that door until now after you replaced it.
Kenneth U.
Vehicle Make : Scion
5 out of 5
11/2/2020
Outstanding communication and quality work. Thank you so much to the team!!
Jerry O.
Vehicle Make : Chevrolet
5 out of 5
11/1/2020
Everything was awesome
Todd J.
Vehicle Make : Chevrolet
1 out of 5
10/27/2020
Interior plastic on my hatch was not properly attached after repair. Also, a small dent in front bumper was mentioned and said would be popped out. Other than that, looks like the accident never happened. Have been meaning to call about hatch, work schedule makes it hard.
Josephine Y.
Vehicle Make : Honda
5 out of 5
10/26/2020
Great repair work! The car was ready at the time promised, no delay and no surprises! Thank you!
Doug G.
Vehicle Make : Porsche
5 out of 5
10/24/2020
On time and on budget, as good as it gets!
Eva P.
Vehicle Make : Volvo
5 out of 5
10/23/2020
Very communicative and friendly throughout the whole process
Tami D.
Vehicle Make : Ford
5 out of 5
10/9/2020
The customer service was amazing. The car looks wonderful, I was kept in the loop throughout the process, and everyone was helpful and friendly.
Paul W.
Vehicle Make : Toyota
5 out of 5
10/9/2020
Car looks great and team was a pleasure to work with.
Deborah K.
Vehicle Make : Mini Cooper
5 out of 5
10/3/2020
The repairs to my Mini were exceedingly well done and finished sooner than the estimate. Kevin was great and wasn’t satisfied until the last few items were completed to my, and his, satisfaction. I would recommend Capital Collision to anyone needing vehicle repairs.
Cheryl G.
Vehicle Make : Subaru
5 out of 5
10/2/2020
From the front desk check-in personnel to picking my car up, everyone at Capital Collision is very helpful and very professional. Kevin kept in contact throughout the process which was greatly appreciated. My car repairs were completed in a timely manner and looks as good as brand new. Would highly recommend them.

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