O'Rielly Collision Center

excellent service

Completed as promised.

walter was very understanding and helpful

Great customer service

I really enjoyed all the service, they did the service on my car within the set deadline, I'm very happy with the final result, thank you!

All the staff members whom we had contact with from O'rielly Collision Center were always professional, patient and responsive to our questions. The quality work performed was amazing! Thank you.

The repair was great but the back seat of my vehicle was left dirty and black.

N/a

Great in every respect! All staff were so helpful.

My car is a plugin hybrid, that had about a 30 mile range for running all electric when I dropped it off, and 0 when I picked it up. I should have been notified when I picked it up that something had happened to drain the battery. Seeing it at 0 scared me, I was afraid something in the system had been damaged, since the repair included the panel that includes the charging port. It has been charging and running normally since then, but it would have been much better to have been informed about whatever caused this issue, and that it had occurred. Other than that the repair looks good, my service representative was very nice and helpful, the repair took what seemed a reasonable time to me. There were a few new marks on the car when I picked it up, but those were immediately taken care of when I pointed them out. No need to contact me further, I had already let my service representative know about the issue, the only thing you can do at this point is handle the issue better in the future for electric, plug-in hybrid and possibly hybrid customers, depending on what caused the issue, and if it also applies to standard hybrids.

There is still an issue with my vehicle that we are working to resolve. I have an appointment this conning week to bring the car back in for a vibration in the front end when at highway speeds. Thank you

None

Awesome staff and quality work

Thanks for being cool and efficient.

Just had a some over spray on my brand new rims, only noticed when i was cleaning them up. But other than that, great service and always kept me in the loop. Will definitely recommend.

Walter rocks!!!

Excellent results and service!

Very nice job

Great service

Inside dome lights not functioning. Haven’t gotten in touch with Orielly yet. Looked for a fuse in the manual, but nothing is listed for interior lighting.