Body Shop

Real Reviews From Verified Customers

Marilyn K.
Vehicle Make : Buick
5 out of 5
4/27/2018
My car looks great. The people that I dealt with were helpful,respectful and informative. Thanks for making it such a stress free experience!
Richard D.
Vehicle Make : BMW
3 out of 5
3/5/2018
The only thing I found, was dirty stain on passenger front seat. Other than that all is good.
Jennifer K.
Vehicle Make : Mazda
5 out of 5
2/9/2018
Overall great service and repair work.
Linwood W.
Vehicle Make : Cadillac
5 out of 5
2/3/2018
Outstanding quality work and customet service. Would highly recommend this shop to anyone.
Cindy H.
Vehicle Make : Chevrolet
2 out of 5
1/31/2018
Yes please feel free to contact me and I can definitely explain to you why I was not totally satisfied
**** B.
Vehicle Make : Cadillac
5 out of 5
1/26/2018
Very prompt and positive response from staff. A pleasure to work with. Thanks
Darla M.
Vehicle Make : Toyota
5 out of 5
1/10/2018
The people were all great, very customer focused and made the whole interaction pleasant and easy. Thank you!!!!!!
Wesley M.
Vehicle Make : Honda
5 out of 5
11/29/2017
Robert could not have been better to me. I was received very quickly and very friendly! I wish tell all my friends about the great services that I had with the best collision service! Thank you Thompson Cadillac!!
Jane D.
Vehicle Make : Buick
4 out of 5
11/19/2017
Robert is a great communicator-in spite of it taking a week longer than expected, he kept us well informed
Aparna K.
Vehicle Make : Ford
5 out of 5
11/18/2017
Robert was excellent.The repairs were great!
Monica L.
Vehicle Make : Toyota
5 out of 5
11/1/2017
I love Thompson Collision! They always finish on time (or sooner) and their customer service is phenomenal. I rexcommend them to all my family/friends.
Kristen M.
Vehicle Make : Mini Cooper
1 out of 5
10/27/2017
You were one day later than you promised and failed to communicate. I had another repair at my dealer (which wasn’t USAA recommended), had a loaner car, and it was seamless.... AND USAA reimbursed me on the spot just from a few pictures. I will not be using you again.
Neal H.
Vehicle Make : GMC
5 out of 5
10/23/2017
Excellent job, very happy.
Veronica M.
Vehicle Make : Honda
2 out of 5
10/16/2017
I was not satisfied with the outcome of the color...
Manley W.
Vehicle Make : Cadillac
1 out of 5
10/8/2017
Had to do it over the second time. Paint didnt match and not cleaned up
Casey B.
Vehicle Make : Toyota
1 out of 5
10/5/2017
Unresponsive, delayed timelines and repair not complete when arrived to pick-up vehicle.
Joseph W.
Vehicle Make : Buick
5 out of 5
10/4/2017
All were polite and professional
Lily K.
Vehicle Make : Toyota
5 out of 5
9/28/2017
Quick turnaround and consistent communication
Rodney W.
Vehicle Make : GMC
1 out of 5
9/8/2017
No need to call, I'd rather speak directly with the head of the body shop.
Christopher L.
Vehicle Make : Honda
2 out of 5
9/7/2017
The repair took much longer than estimated.

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