Service King Charlotte

Everything was completed on schedule and I was kept up-to-date throughout the process. Very pleased with the service.

Haley is very profesional and great customer service.

Haley did a great job and kept me up to date, proactively, every step of the way.

Haley was very nice and really communicative I always new what was happening. I am very pleased with the level of service.

Haley did a phenomenal job assisting me through the process of getting my repairs. Since the day of dropping off my car, the proper expectations were set. I loved the text message updates about what was going on with my car. My car was repaired in a very timely manner, and the work on it looks great! I will definitely recommend this location to anybody that is in need of repairs.

Jimmy was nothing short of amazing! My car looks awesome, like it never happened. I would send anyone to Service King. Best experience I've had dealing with my car and I'm glad my car was taken care of!! Thank you to everyone who worked on it, I really appreciate it from the bottom of my heart!

Jim was very helpful

I worked with Haley to get my repairs done on my Sonata. She did an excellent job letting me know what to expect throughout the service before getting started. She followed up with me just as she said she would and explained things in a way that made the process simple. My car was given back to me in better shape than even before my accident. I am very pleased with my experience with Service King.

Haley was AMAZING. she has a great attitude and is very polite with customers. She kept me updated often which made me feel even more confident in Service King. I will highly recommended service king to others and suggest they request Haley.

Your service. Rep haley was great stayed on top of process till job was complete great job haley!!!!

Haley is awesome.

When I picked up my car, the battery was completely dead. The car went in the shop with a healthy battery. The only person there when I picked up the car was a receptionist. Which of course she had no idea how to answer any of my questions because she is not the person I had been corresponding with the whole time my car was in for repairs. She jumped off my battery which she should not have had to deal with at all. I drove home, parked the car for two hours, went to start it again to leave for work and it's completely dead. The car was in the shop for 30 days to replace the side quarter panel. There were issues getting the part which I understand. But I feel someone who had been involved with the process should have been there when I picked it up and who could've answered my questions and concerns. I asked about compensation for my rental car if the amount exceeds what my insurance covers since the job took abnormally longer than it should have. I have received no answer back on that from Service King. The paint job looks bumpy on the under side above the wheel and now I'm sitting with a completely dead battery. No I'm not happy.

Good and fast service, good communication during service thanks

Haylie was wonderful informative prompt and helpful The vehicle was delivered on time and in excellent condition I would recommend it to anyone

Jimmie was thorough in his explanations and kept me informed throughout the process. He is an asset to your organization.

This was the best car repair experience I've ever had. The daily updates via text were great. The periodic phone calls were also very helpful. The quality of the work was outstanding and completed ahead of schedule. I will only use this location in the future.

Haley was great she kept me informed aleast twice a week while my car was in for repair i wouldn't trust my car with any other repair shop the whole company get a 10 in my book

Thank you for everything and for a wonderful experience in restoring my vehicle! The service was quick, I received repair updates regularly and really appreciate your excellent customer service and the awesome repair results! I will definitely recommend your service to everyone I know!

Excellent service. Jim and Margarita

Try just did really good service to my care and it's too fast.