Service King Charlotte

Haley was great. She made the entire process smooth and always kept me updated on the status of my car. The repairs are spotless and I really appreciate the work that was done. Service King is a place that I can trust and Haley played a big part in making my experience wonderful.

Great customer service

Haley kept in touch the entire time. First ever car experience on repairs I've ever had. Thanks

No need to contact me. Here was the issue: I got a text that said my car was done but when I got there it wasn't. I had to wait another 3-4 hours later and drive back. It was daunting. Otherwise everything else was great. KR

I was very satisfied with the work that Service King done to my vehicle . The customer service was excilent and I want to give Jim a pat on the back for his excilent service and keeping me updated on the repairs that was being done to my vehicle.

My experience with service king was great, I received updates via text, that was very convenient. Mike was my service advisor, he was professional, courteous and very knowledgeable regarding the repairs to my car. The work done on the car was great, I will defiantly recommend service king.

Service King was fantastic! My car looks amazing and I'm so happy to have it back. Thank you to the wonderful team for all your help and hard work.

Everyone was very nice. I got plenty of updates which was. I e. They worked around my work schedule.

I enjoy the detailed service to my car. I also appreciate being updated with the status of the progress.

Outstanding experience

Your team gave outstanding service absolute 10 s all way across Co William loughnane

I had excellent service and was happy with my service

I was very satisfied with the work that was done on my vehicle salesman was very professional in completing the work on my vehicle he did a great job his name is Mike Brower and I would use your service again thank you very much

Hayley was awesome! Very helpful. She was sweet and easy to ask questions too. Definitely will be coming back to service king and asking for Hayley again

Haley kept me in the loop which was greatly appreciated

Service king did a spectacular job on my Ford Mustang! The whole process was very smooth and i got my car back in no time. When it came to giving me updates on my car via phone call or text Haley was there with me every step of the way! I'm glad I made the right choice with leaving my car with service king.

Haley was excellent and went above & beyond to help us. She's hreat and so knowledgable!

Haley kept me updated on my cars progress. The work that was done was great and my car looks great! Thanks so much!

It was an overall good repair. Took a little long, but good.

Overall, I was very pleased with how you treated me as a customer. All staff was very friendly and helpful. Jim, in particular, did a great job of reviewing my repair needs with me and keeping me posted on progress over email. The repairs look great! One small suggestion for making your customer service even better... Initially, the completion date was estimated to be Friday, December 2. All of Jim's updates suggested that repairs were on-schedule and going smoothly. However, I didn't hear anything from you on Thursday (12/****) or Friday (12/2). Even though, overall, I was very pleased with how you kept in touch with me, I would have appreciated a heads up that I would need to wait until Monday (12/5) to pick up my car. I learned of this development only by calling you on the morning of Saturday (12/3). Thanks again for your great customer service. Overall, I was very pleased.