Service King Marietta

Mr. Piper was very professional and took care of everything. Job well done.

Front hood which was repaired has gap and yesterday the wind caused leaves to enter the gap which is unsafe. Also, some parts were not properly painted. At time of pick up Tuesday 7-10 right before they closed we were rushed but I thought there was a gap between the hood and the bumper and asked for them to open hood and it properly closed but now that I’ve had more time to inspect it, the workmanship was not handled properly. Also the bumper is misaligned and has an area that wasn’t painted . We were told that Audi parts were used for the repair and that the repair was handled by an Audi certified technician. Please call my husband Bill at ****-****-xxxx

I will send my comments via snell mail. In a couple days. Everything was good. Terry C

Great customer service! Def will recommend to anybody.

La puerta del baul no cierra facil, y està descuadrada, tambien el parachoques esta un poco descuadro con respecto al lateral derecho, pero no voy a requerir garantia porque necesito mi vehiculo y no quiero volver a dejarlo varios dias mas en el taller para nuevas reparaciones. Gracias

Everything fine. Good communication by ****.

From day one everyone has been nice and courteous. **** did an excellent job explaining the process and what would be repaired. He also kept me aware of the different stages of the repairs. He is definitely an asset and represent your company well. Given the chance, I will send some people to your shop for repair!!! Respectfully, Robert G

**** was really outstanding and wonderful customer service

My car looks fabulous and **** was such a pleasure to work with.

Yes but I don't think that the back reverse camera is working so I have to bring it back in to have that check out thank you

**** was great! Helped take care of me quickly and was so helpful in everything. Such a nice guy.

Superior service! Blair was excellent we appreciate his thoroughness! Will highly recommend Service King????

N/a

Liked the email ipdates

**** did an amazing job taking care of me and keep me informed throughout the whole process. He even waited for me to come pick my car up after the shop had already closed. Outstanding job, thanks **** and Team. - Chris Prance

I was told my car was ready for pick up and when I got there, I was told the mechanic was topping off my coolant. I paid my $500. deductible and returned my car to their Enterprise. Then the advisor let me know there was an issue with my A/C and had to order another part, so I wasted over an hour of my time and gas to pick up my car that was not complete. However, they did assure me they would get the part back in asap and the rental Enterprise put me back in the same dirty car, as I picked up originally. Overall, I can't say I am pleased, because I didn't get to see my car??? They advised they would call Allstate and explain. They were very nice about the ordeal and felt bad for me, I just feel like there was a lack of quality assurance, before I was told my car was ready for pick up. I also feel they are a little high priced for damages done. Thank you!

Great follow up and the person who got brought us the car when picking it up was a Christian. That may me happy to see.

I am satisfied with **** ability keeping informed about the progress of my car. **** is a professional who knows how to please his customers. Over all l will rate **** 10/10

Great job

The process was easy and everyone I dealt with was friendly and knowledgeable