Service King Blue Island

The service was great. I had a special situation and Phil made it possible to get my car fixed and paid for. Thanks to everyone involved.

Mario and the entire staff were excellent I am absolutely pleased with the professionalism at this location. Thank you.

Seamless service, no complaints

I was told that my car would be ready on three different dates. I told them that I was coming to pick up my car then I was told that they would not release it to me, I told them that the car was painted 6 days ago and I was asked if I have worked on cars before and he told me that my insurance company can't tell me when my car will be ready. I received a call on 6-6-19 and I was told that my car was ready to be picked up 15 minutes before closing time.Why would they wait to call me near closing time.I don't like the treatment that I received at service king

Thanks. We are totally satisfied with the work

Mario was very thorough and did a really amazing job on my car. I have had my car for 2 years, and all the work that service king has done on my car. You can't tell it was ever in a accident.

Excellent customer service wonderful environment.

Great Service.! They kept me up to date on the status of my vehicle. Service was high quality and I will definitely come in again.

My car came back not running and instead of letting me know beforehand or when you all found out about it you casually told me as if it wasn’t a problem. My car is also unfinished I'm still waiting on wheel covers. The customer service was horrible and I’m extremely disappointed in the way you all handled this situation.

The first shop, Alsip IL, waited 8 days before deciding they couldn’t do the work and had to have the vehicle towed to a different shop (Blue Island). They also incorrectly claimed they needed Allstate to see the vehicle before beginning work. As a preferred shop for Allstate, that’s not true according to Allstate. The point of being ‘preferred’ is to expedite repairs and not have to wait for an adjuster. This caused extreme delay in repairs and what amounted to a $2000 repair (mainly the cost of my aftermarket parts that had to be ordered from multiple suppliers) took almost **** month to complete. The total repair time was estimated at 7 days. Add on 7 days at worst for parts shipping and this should’ve been done in two weeks or less. Vehicle was dropped at Alsip on 4/**** and was finally completed by Blue Island 4/26. As for Blue Island, they did do a fantastic job and I’m very satisfied with the repair work and the customer service I received from them, especially the two managers. Mario and another gentleman.

Great work. Thanks.

Great service by the team and great customer service by casandra ! The service was quick and efficient . Casandra was very friendly and made it easy to do business with.

Service provided was great...start to finish.

Very pleased with your service

Car looks great, excellent service.

The staff was very nice and Mario was really informative and explained exactly what took place in my repairs and what to expect. Most of all I felt reassured about the whole process and would recommend Service King to anyone needing repairs!!

The repair was fast, and the staff was very friendly

Love it.

The service was great i will be back in the future

I always have a great experience with Service King, and I would not take any of my vehicles anywhere else to be serviced!! Keep up the GREAT WORK!!