Service King Rolling Meadows

Job well done

It was satisfactory all around.

Robert was very thorough and went above and beyond to ensure my vehicle got the attention it deserved. Very with the overall service and experience.

The team is amazing! They have been so helpful during this whole process. John, Amber and the team make you feel more like a part of their team than a customer. I cannot thank them enough.

I was very happy to get texts with up dates on repairs. John was very friendly, and 110% precise in getting the repairs fixed. Enterprise was very helpful, and when I talked to Bob about my tire incident he was very calm, and delt with the matter appropriately which eliminated any anxiety I was experiencing. I am extremely happy and satisfied with the overall look of my vehicle. Thank you again and would recommend Service King to friends and family.

Great service and communication, excellent job on the car.

Great communication along the process!!! The repair work was also well done. Thank you to everyone at Service King who was part of it!

Only the outside of my vehicle was fixed from the collision. There's an engine warning light on, the cruise control doesnt work, the passenger window rattles, the engine is so loud that something is either rattling or scraping because it wasn't that loud before, the inside panel of the hatch is missing, the hatch isn't closing properly and these ate just a few things I've noticed since being told ot was ready last night. It wasn't ready because it wasn't done. I would rather they have kept it and put time into these things than to have it back in it's current condition. I felt as though I wasn't given proper expectations of when the vehicle would be done and I had to call for updates becuse they weren't provided regularly. I was told the car would be ready October 19th but when I called to seebif ot was I was informed that they were still doing major work on it. I think that's poor customer service. I understand it was really damaged but don't string me along and tell me it's almost ready when it's not even close. My pickup date was November 2nd and as I said it shouldn't have left the shop. Now I have to be inconvenienced again to go back and I'll probably end up having to pay for a rental car again so they can figure out what's wrong with the engine. I asked up front if they'd look at the mechanical parts and was told yes. I'm very disappointed.

The people were very professional; the communication was superior; the work exceeded my expectations. The teamwork between Allstate and Service King was excellent. Thank you.

The job was very well done and everyone was helpful. From the first time I spoke on the phone with the staff to the end of the repairs, everything was taken care of. Robert Wilczek was also very helpful throughout the process and kept me posted through the repairs of my car. Overall, great experience at Service King.

John was really good with providing me details and update of my car and Amber sent me pictures through email about the progress of my car

Looks new again Thanks for the help

You lied about causing damage to the interior of my vehicle. What a shame.

Your manager was so nice. Very helpful and a great sense of humor. Car looks excellent. Thanks! Pat Feichter

John and the whole Staff were terrific. My beautiful Audi is beautiful once again! They even got it done a day ahead of schedule! They helped me the last time I was in this situation, so when Allstate said I could take it to Service King in Rolling Meadows, I said I'll take it to them! Thank you so much!

Staff was very helpful n service was excellent. Thank you

Thank you so very much for the great job done to my car. Specially thank you to John for being so much on time, helpful, a gentleman, easy to communicate and willing to listen and wanting to satisfy a client with an excellent job, Thank you John for having my car ready on time so I could drive my visitor comfortably in my own car. En excellent experience.

Car was ready on time. Great service.

Great Team! Doing Great Work! Solid "10"

I was pleased with actual car repairs and with communication of when it would be completed But I was told they detail clean your car before its returned to you and I felt mine car was untouched inside ( other then shaking my mats out )and outside of car way somewhat dirty still