Service King North Grand Prairie

Bao was very friendly. He keep me abreast every step of the way. The staff was friendly as well. They work well together and do excellent work. How was highly satisfied I chose this location versus some of the other larger locations.

**** took excellent care of me during this process

Bao was very professional and kept me informed through out the time the car was being repaired

Thank you for a smooth repair job with no issues.

It was a truly an excellent experience of service and quality The job was accomplished much earlier with detailed workmanship **** Rosales did an excellent job to provide easy and smooth transition and the service. This was an absolutely an excellent experience

Car wasn’t ready for pick up. The person in charge should walk around to make sure the car complete before hand it back to the customer.

**** was very thorough in explaining everything that was completed on the vehicle. Great personality and customer service.

Great job

**** was helpful. There was a delay in the paint process but he kept me informed. My biggest deciding factor was the Service King warranty.

It was wonderful experience **** did a wonderful job informing me on the progress of my repairs

My car was repaired but the front grille was left off of my car and I had to return with my car to get it put back on. I had to wait awhile while they located the part. Service king had no idea that it was missing until I called back to tell them. They did make it right in the end but I’m not sure how it was missed.

Very nice and welcoming staff. They always kept me up to date on my vehicle status whether it was a call or a text. That was very reassuring. Thank you Service King for your professionalism and promptness!

Thank you very much to Tomas the gentleman that helped us with everything and to the Service King team

Outstanding customer service from ****!

Everyone that I dealt with was very informative and professional. I’ve always used Sterling who were always very professional and can understand why Service purchased them. Smart move! Keep up the good work!

Estoy totalmente satisfecho con el trabajo que hicieron y con la amabilidad que me trató el señor ****. Gracias....... Felices Fiestas....

My Car was driven almost a 1000 mile , I’m wondering did you kept the car for 2 Weeks to fix it or to drive it ? I took a picture of the mileage when I drop the car and I have other evidence about the car mileage. I need explanation what has happened in 2 weeks. The most irritating thing you did is you showed me a picture of the car which was taken a day or few days before the day to pick up my car. The gas it shows in the picture is less than the gas I have when I received the car this shows the car is driven and gas is filled. I need to see the real picture you have when I drop the car. Since I have all the evidence I will make sure whatever happened to me does not happen to any one. The person who helped me was a nice guy I received the best customer service other than the problem I mentioned above. I forget his name but he has Asian origin.

My vehicle was complete in a timely manner and customer service was great. I enjoyed working with **** he was excellent

Great service

Bao Vu and the entire Service king team was amazing. They kept me in the loop updated me when necessary and we’re just all-around nice to deal with. They went above and beyond and I am satisfied yet again with service king. I will recommend this specific location and Bao to anyone who needs collision repairs.