Andrea C.
Vehicle Make : Ford
Thank you for the great Service and communication was excellent.
Joyce C.
Vehicle Make : Nissan
Will always use Service King for my repairs dirt polite thorough work with you
Jonathan L.
Vehicle Make : Buick
Jarvis was great with updating me on the happenings of my cars repair. I never felt out of the loop, and I was always in tune with where the process was.
Richard R.
Vehicle Make : Ford
Received important texted updates regarding vehicle status. Excellent service and always very pleasant and professional, from front desk to repair representative, allowing for full confidence in their service. Thank you very much!
Dell E.
Vehicle Make : Cadillac
Jesse,the contact point was rude and sarcastic. Absolutely not necessary in a professional business. I have an electrical problem that was not there when I brought it in there were not problems. He told me they would run a diagnostic test but if they felt it was there before I would have to pay for the test. Problem.... he can’t tell me the cost. This is why I should have taken it to Frank Kent. I was convince by insurance that this would be easier. It is not the service I expected. I am disappointed and have contacted All State, my agent and will press further if the problem is not resolved.
Bernard S.
Vehicle Make : Nissan
Very please!!!????????
Kenya K.
Vehicle Make : Hyundai
Great customer service
Thank you
Alexjandra E.
Vehicle Make : Ford
I am really satisfied with the work and the overall outcome but more importantly the friendliness of the team, they were really helpful and answered all my questions that I had and kept me updated through the process. I will definitely comeback for their services and totally recommend to other people.
Adrianna M.
Vehicle Make : BMW
Jessi was so awesome!! He called and texted me with the status of my vehicle throughout the week. He gave me excellent customer service and made the experience a great one!! Thank you so much !! My car looks amazing!!
Derrick M.
Vehicle Make : Mercedes
You guys are awesome!!! Great customer service!!!
Daisy R.
Vehicle Make : Chevrolet
Jesse was a big help and he always kept me updated about my car
Douglas D.
Vehicle Make : Chrysler
Wonderful experience. Jarvis did any amazing job keeping me informed and working with me.
Shawn M.
Vehicle Make : Toyota
The communication with calls and texts was great. There were multiple delays which isn't ideal but understandable. The communication made up for it. My car was in much better shape than before the wreck!
Ricky M.
Vehicle Make : Chevrolet
Great job done on car, great customer service.
Rhonda B.
Vehicle Make : Honda
Jesse was great and overall good experience
. I prefer if I am asked before Cleaner is used in my car .
Some people don’t respond well to chemical
Smells . The smell inside was bad and on a new car I don’t appreciate
Someone using cleaner without asking me first
The car was not dirty . That is only complaint
Lydia A.
Vehicle Make : Honda
Good service
Heath R.
Vehicle Make : Volkswagen
This survey comes too early and y’all should check your records. I came to get my car today and the replaced/repaired parts were a completely different shade of paint than the original. I notified the front desk girl and she agreed that the paint did not match. I left the car there to be fixed correctly. I left feeling like service king tried to get one over on me by just doing mediocre work hoping that I would not notice. I’m very disappointed in the work performed to this point.
Timothy S.
Vehicle Make : Nissan
Im verry happy with how my car looks and how well they did making it look like it was never in an accident!
Charles R.
Vehicle Make : Ford
Professional, efficient. This is my second repair in a short period.
Carolina P.
Vehicle Make : Honda
Outstanding service!
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