Service King Willowbrook

First it took nine days longer than what they originally said it was going to take it was supposed to be finished on the 30th and it finished on the 9th of December secondly when I pick my vehicle up there were several new scratches and other issues with the vehicle that were not there before it look like somebody laid something against my truck and scratched the opposite side up as well as the center console pieces which had several new big deep scratches. As far as the work was concerned everything seems satisfactory however I'm very unhappy with how my truck came back to me. I will be contacting the manager on Monday

Thanks so much guys, car looks great! I really appreciated how easy you made the whole process, the friendly service by Irving, and you guys finishing early!

Great job

Thank you. The car looks good for the second time I went there. The first time not aligned for the parts, but they fixed it quickly and did a great job. I recommend they check quality before calling us to collect our repaired car. The text messages were nice. The staff was personable and easy to work with.

Great Job Will recommend To Others ????????

Very good job. Thanks

Easy, seamless, quick process from start to finish. Very satisfied with how my trucks repairs look. I always use Service King for body repairs to my vehicle. This is my fourth or fifth time using y'all.

It was a great experience....I highly recommend them to anyone.....they were extremely efficient and friendly.

The repair took a longer than originally anticipated. But I was kept informed in the vehicle was repaired correctly.

Alan was very helpful, kept me updated as repairs were under way. All other staff were friendly and helpful

erythEverything was great top of the line service

The service was above and beyond satisfactory. Not only was the repairs done Amazing.. my car was wash & cleaned from the inside out. I will definitely recommed this shop. Thank you, Annie S

Was very pleased with the constant updates and excellent customer service.

I'm so happy with your service thanks so much

When asked to keep old damage parts, an effort to do so should be taken. I have specifically asked them to keep the damage parts. When asked the whereabouts of the damage parts they stated all where given to the dealership to core charge. I contacted Chrysler and the dealership. The information provided to me by them states what service king told me is false. I had to speak to the manager Kevin about this. Finally after straightening out the issue I was only able to get my headlamp back. They stated they can't find the other part requested. Back when this was sterling collision they would always keep the old parts and show customer what they did and what they would like the company to do with the damage parts. Disappointed. Overall satisfied with the repair but not so much when I was only given back the damaged grill and the left headlamp.

You guys were very professional and you did a great job in repairing my car.Thank you very much.

As a first time customer of Service King I was pleasantly surprised with the job . Hopefully I won't need you guys in the future but if I do I will not worry. Great Job done by the office reps and service techs and the collision specialists .

Still waiting on repairs,they tried to deliver a unfinished project, so now I am waiting for my car that was promised to be ready 11/11/16

I appreciated the constant updates regarding the repair of my vehicle. The staff was friendly and very helpful. Job well done. Thanks

Marvin **** was very pleasant and helpful.