Body Shop

Real Reviews From Verified Customers

Adrienne R.
Vehicle Make : BMW
5 out of 5
8/14/2016
Job well done!
Nathaniel S.
Vehicle Make : BMW
5 out of 5
8/14/2016
Thanks to Rachel and the team for a job well done!
Kevin C.
Vehicle Make : BMW
5 out of 5
8/11/2016
Car looks great! Good communication through the process. Thank you
Jerome B.
Vehicle Make : BMW
5 out of 5
8/10/2016
Bill was excellent. He made the process simple and welcoming. Thanks!
Debra B.
Vehicle Make : Mini Cooper
5 out of 5
8/1/2016
The staff made everything vet convenient, insured I understood the cost , the work was excellent, and the staff were very pleasant ! Thank you so much....!!!
Enobong I.
Vehicle Make : BMW
5 out of 5
7/31/2016
A more timely repair. This is the only thing that I see that could be improve. William Hawkins was great.
Carl D.
Vehicle Make : Audi
5 out of 5
7/28/2016
Everyone demonstrated 5 star service. A great asset was how easy it was to deal with the rental car service. I would definitely have any future collision done at your facility.
Mike B.
Vehicle Make : BMW
5 out of 5
7/22/2016
Your account manager William Hawkins was extremely professional and kept me up-to-date on all aspects of my repair. I think you are should recognize his professionalism. I run a sales region of the United States and would like to have someone as dedicated and attentive as Bill. He made an unfortunate situation very easy to deal with. I sincerely appreciate his assistance.
Janice C.
Vehicle Make : BMW
5 out of 5
7/21/2016
X5 looks great
Teresa B.
Vehicle Make : BMW
5 out of 5
7/21/2016
Bill was excellent from start to finish of the job and fitting me in to the schedule. Thank you
Evelyn M.
Vehicle Make : Acura
5 out of 5
7/15/2016
Thank you. My car looks great. Evelyn M
Ben M.
Vehicle Make : Lexus
5 out of 5
7/8/2016
The repairs came out well.The car looks good.
Mark G.
Vehicle Make : Mazda
5 out of 5
6/28/2016
I especially like the online progress reports and the professional cleanliness of your facility.
Tom E.
Vehicle Make : BMW
5 out of 5
6/23/2016
Bill Hawkins is the MOST professional service manager I have ever dealt with. I hope my 528I won't need collision service again, however if it does, I'll be taking it to Bill! Thank you for a great job!
Matt K.
Vehicle Make : Mini Cooper
5 out of 5
6/22/2016
Brilliant service. Thx.
Gesant G.
Vehicle Make : BMW
5 out of 5
6/20/2016
BMW of Annapolis's collision center did great work on my car and actually had it done and back in my hands ahead of the estimated schedule.
Dale C.
Vehicle Make : BMW
5 out of 5
6/18/2016
The repairs to the hail damage on my car was excellent! Rachel did a great job working with my insurance company to cover all the damages.
Shajuana R.
Vehicle Make : BMW
5 out of 5
6/8/2016
Rachel was very informative and pleasant to work with. Her service was top notch and would be the main reason I return to this location if I needed something fixed. The entire process was worry free and I felt valued as a customer!
Earl W.
Vehicle Make : Honda
5 out of 5
6/4/2016
Bernie Zamostny quickly provided an estimate of the damage, took the car in that day and provided a rental car for me to use while the Honda was being repaired. The car was done in two and a half days and was perfectly repaired. Thanks to Criswell Collision and Bernie for their very good service.
Jean Marie.
Vehicle Make : Mini Cooper
5 out of 5
6/4/2016
Very professional. Easy to deal with, both on the phone and in person. Thanks.

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