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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 118 reviews 78%
4 star 5 reviews 3%
3 star 12 reviews 8%
2 star 9 reviews 6%
1 star 8 reviews 5%
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(All Vehicle Makes)
Diana S.
Vehicle Make : Kia
5 out of 5
11/13/2014
The touch up looks great and was done quickly.
Nancy R.
Vehicle Make : Nissan
5 out of 5
10/11/2014
My car was returned to me as good as new.
Dena G.
Vehicle Make : Kia
5 out of 5
10/11/2014
Everyone was very nice to me and I was really happy they had my vehicle done when I needed it.
****S.
Vehicle Make : Hyundai
5 out of 5
10/3/2014
Finished on time and did a fine job.
Dana G.
Vehicle Make : Kia
1 out of 5
8/29/2014
My husband would be more than happy to discuss his dissatisfication.
Jack C.
Vehicle Make : Ford
5 out of 5
8/16/2014
A job well done
Denise L.
Vehicle Make : Dodge
5 out of 5
8/15/2014
Excellent job and excellent customer service. Thank you.
Lawrence K.
Vehicle Make : Nissan
1 out of 5
8/8/2014
Repairs were not finished in time frame stated. Some repairs wre overlooked. Asked repto look over truck with me and he did not come outside when I picked up the truck. PDR fixed dents but not scratches. Truck was not cleaned prior to me picking it up.
Harry B.
Vehicle Make : GMC
5 out of 5
7/10/2014
Good job and on time
Melvin F.
Vehicle Make : Honda
5 out of 5
6/24/2014
Appreciate being assisted immediately by putting collision wrap over damaged area to prevent inside damage. Everyone was courteous. The messages to update progress - Great!! Notifying me of added need of repair, so longer expected finish date!! Great to be able to make plans accordingly! Great to get my vehicle back looking like it should! Thank you!
Jacqueline D.
Vehicle Make : Kia
1 out of 5
5/3/2014
I now have small spots of white paint on my black car.some is on my hood and i have some on my headlights. I'm not that upset bc they did fix my bumper very quickly and they made the experience simple but I do not appreciate the new paint
Earlene B.
Vehicle Make : GMC
5 out of 5
4/8/2014
Great to work with... Efficient and prompt on their work!
Jay P.
Vehicle Make : Cadillac
5 out of 5
3/8/2014
Wow.The car looked better than i could imagine. The rep that kept me informed went above and beyond what i had expected. Thank all for such a great job.
Julie A.
Vehicle Make : Kia
1 out of 5
1/24/2014
The door does not close right and it drives funny.
Larry T.
Vehicle Make : Honda
5 out of 5
1/9/2014
Outstanding service by Kelly and his crew, as always!!!
Scott W.
Vehicle Make : Ford
5 out of 5
12/14/2013
Thank you to everyone for taking care of my car. The body work is incredible and the paint job is wonderful, the interior is immaculate and the detail work was a special surprise. I appreciated the text updates so I knew my car was still on your radar. Everyone was incredibly professional and caring. Best of all, I got my car back 3 days earlier than anticipated. Thanks again!
David K.
Vehicle Make : Kia
3 out of 5
11/22/2013
Repairs were good. Frame piece around drivers seat had been broken. Hoping they will get it repaired for me this wk.
Jerry H.
Vehicle Make : Kia
5 out of 5
11/9/2013
Jason was wonderful to work with and has a personality that is a great asset to the company. Thank you for everything that you have to offer.
Brian G.
Vehicle Make : GMC
5 out of 5
10/18/2013
Wonderful job as always. Roper always gets it right.
Leann C.
Vehicle Make : Honda
5 out of 5
9/25/2013
Staff was friendly and completed work on time as promised

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