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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 118 reviews 78%
4 star 5 reviews 3%
3 star 12 reviews 8%
2 star 9 reviews 6%
1 star 8 reviews 5%
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(All Vehicle Makes)
Randy B.
Vehicle Make : Dodge
2 out of 5
7/21/2015
We purchased a vehicle January from Roper Kia and it needed a paint repair on the bumper which was promised at purchase. When it was completed the car came back to us and the bumper continued to drop from its original position. We took the car back recently to have it fixed and when my husband inspected the car it was still loose. Now we have to make another return visit to have the bumper fixed. I am unclear why someone cannot see that the part was not placed back on properly in the first place. I was very disappointed that I still have to make a return visit to get it fixed. I can tell you if I did business and turned a product out that was this poor repeatedly, I would be out of business.
Anita F.
Vehicle Make : Subaru
5 out of 5
7/1/2015
Great customer service.
Janet S.
Vehicle Make : Toyota
5 out of 5
6/18/2015
AUTO LOOKS GREAT! VERY PLEASED WITH THE WORK THAT WAS DONE.
James S.
Vehicle Make : Kia
5 out of 5
6/8/2015
Great job on my car, made it look new again
Jennifer C.
Vehicle Make : Nissan
5 out of 5
6/4/2015
Very nice job on the repairs- the only discouraging part was it took longer than expected due to receiving wrong parts. This also happened when I had my other car fixed earlier this year. I am very pleased with the work and price. The employees are very friendly and helpful. Will recommend
John H.
Vehicle Make : Kia
5 out of 5
5/31/2015
We feel we can always count on Roper service to be first class and dependable.
Larry G.
Vehicle Make : Kia
5 out of 5
5/10/2015
Appreciate the updates on the repairs. Staff very friendly and helpful
William H.
Vehicle Make : Kia
5 out of 5
5/2/2015
Excellent service and an excellent job on restoring my vehicle.
Sandra S.
Vehicle Make : Honda
5 out of 5
5/2/2015
Welcoming and very helpful staff. My car looks amazing after the repairs that my car needed due to the hail storm. Thanks!!!
Cecelle D.
Vehicle Make : Nissan
4 out of 5
4/28/2015
We think there is a new scratch on the car but we have no way to prove that it happened at your garage.
Craig W.
Vehicle Make : Chevrolet
5 out of 5
4/24/2015
The email updates were pretty cool. Everyone was very friendly.
Bob J.
Vehicle Make : Chevrolet
5 out of 5
4/17/2015
Everyone on the staff has been very helpful to the City needs. Thank you
Sheila G.
Vehicle Make : Pontiac
5 out of 5
4/15/2015
Very good service job well done
Susan M.
Vehicle Make : Honda
5 out of 5
3/21/2015
Great service. Great staff. Great work.
Mark S.
Vehicle Make : GMC
5 out of 5
3/21/2015
Great service and great work. Service manager was super!!
Jim J.
Vehicle Make : GMC
5 out of 5
3/6/2015
Great folks, great job and reasonably priced. Thank you.
Trish B.
Vehicle Make : Chevrolet
5 out of 5
1/19/2015
The team of people I encounter at Roper Body Shop are always friendly and helpful while maintaining professionalism. They provide quality work and are easy to deal with.
Roberta M.
Vehicle Make : Kia
5 out of 5
12/30/2014
Yes they can't me informed on every step they made I was very impressed
Patti C.
Vehicle Make : Honda
3 out of 5
12/6/2014
Ive spoken with the shop about my issues and already plan to have them resolved.
Andrea B.
Vehicle Make : Subaru
3 out of 5
11/29/2014
We were very pleased with the initial work done but we did find damage that we believe was not on the vehicle before going to the body shop. This damage was taken care of in a timely manner but still inconvenienced us. The people were kind and easy to work with and seemed very eager to help, overall we are mostly satisfied.

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