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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 310 reviews 83%
4 star 46 reviews 12%
3 star 9 reviews 2%
2 star 2 reviews 1%
1 star 6 reviews 2%
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(All Vehicle Makes)
FN RICHARD.
Vehicle Make : BUICK
5 out of 5
9/14/2019
You guy are supper thank you for helping me with my wife car
Don P.
Vehicle Make : RAM
5 out of 5
9/10/2019
Very professional.
HANNAH B.
Vehicle Make : FORD
4 out of 5
8/20/2019
The body work was great. No issues there. But I did expect a full detail inside and out. The inside of my mustang has a grey/black dust on EVERYTHING, and I was not happy about it.
MICHAEL T.
Vehicle Make : CHEVROLET
5 out of 5
8/15/2019
Brad Campbell went above and beyond to take care of my 2017 Corvette. Kept us updated along the way. I’m happy with the service and the repair of my car.
DESIREE K.
Vehicle Make : GMC
5 out of 5
8/10/2019
Every person we came in contact with was so polite and helpful! My car was finished in a great amount of time!
MANUEL D.
Vehicle Make : DODGE
5 out of 5
8/9/2019
Brad was awesome!! Great work!
DANIEL P.
Vehicle Make : NISSAN
5 out of 5
8/7/2019
Outstanding customer and professional service. Again - outstanding job!
JEFF L.
Vehicle Make : FORD
4 out of 5
8/2/2019
Heather was super!! Very professional and knows her stuff!
TROY S.
Vehicle Make : HYUNDAI
5 out of 5
7/27/2019
I couldn't be happier with how the car turned out. The customer service was amazing too! I will definitely will be recommending Collision Works to friends and family.
JANIS B.
Vehicle Make : BUICK
4 out of 5
7/24/2019
Brad and every employee at Collision Works, Newcastle were very professional and helpful. I have hand tremors so it’s difficult for me to write and sign paperwork and they were very patient and understanding so that made the experience much easier for me. They all were very informative and very polite. They kept me informed which I appreciated. I hope I never have to use them again but If I’m unfortunate enough to need them I won’t hesitate. I will refer family and friends to them. Very pleased with the way my car looks. Even though it’s an older car they never acted like it deserved less than the best they could do. It was very easy to pick up and deliver the rental car back there and that was such a relief. The ladies at the front desk were very friendly and helpful. Helped make it a less stressful experience since I’m 72 years old and this is the first time I’ve had to do anything like this. Great staff!
Tannie R.
Vehicle Make : VOLKSWAGEN
5 out of 5
7/23/2019
I honestly am satisfied with my entire experience with collision works and the team. You all met every expectation I had and went above and beyond. Thank you all for making this whole experience so easy...
RODRICK C.
Vehicle Make : SUBARU
5 out of 5
7/19/2019
Dan was awesome!!
MICHAEL O.
Vehicle Make : HYUNDAI
5 out of 5
7/13/2019
Great customer service.
SHERRI S.
Vehicle Make : LEXUS
5 out of 5
7/10/2019
So far so good!!
JOHN N.
Vehicle Make : FORD
5 out of 5
7/7/2019
Great job, thanks
LYNN H.
Vehicle Make : DODGE
5 out of 5
7/4/2019
Heather was an excellent service manager.
COLBY V.
Vehicle Make : CHEVROLET
5 out of 5
6/29/2019
No comments really. Handled well and was explained well. Also got a few goodies so all around good service.
COLE/KIM K.
Vehicle Make : FORD
5 out of 5
6/20/2019
Excellent work and excellent service!
ELIZABETH M.
Vehicle Make : NISSAN
4 out of 5
6/20/2019
The color match was amazing and the repair was speedy. Thank you so much. I do have one question about my repair. I didn't notice it until after 5 but where my fender meets my bumper the corner sticks up; is it supposed to be that way? Liz McGhghy ****-****-xxxx
JASON C.
Vehicle Make : RAM
4 out of 5
6/20/2019
The repair looks amazing! The entire front staff was extremely friendly! This is a very well managed body shop! I dropped my truck off on Tuesday. I picked it up on the very next day. That’s what I call service! They even washed it for me. If you are not getting your repairs done at collision works in Newcastle, you’re going to be crying to your momma later. They gave me $100 off of my next repair. They even invited me to a lunch cookout. You better believe I'm going to be there. Hell I might even show up early and grill for them! Thanks again to the team out there in Newcastle!

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