Eric H.
Vehicle Make : Toyota
Thank you
Janisha J.
Vehicle Make : Lexus
Best repair shop I have ever been to in my life.
Eva Z.
Vehicle Make : Honda
thank you for a job well done
and completed in a timely
manner.
Louie M.
Vehicle Make : Hyundai
Work was exceptional.
I was called to pick up my car. When I arrived office staff seemed confused. I was early... Before 5:00. Insurance guy told me that you were probably washing care.
I sat in the lobby. 20 to 30 minutes later I was taken to a work space. Car was drying from final paint. I was told that the car was not ready and that car rental had been called. Long story short, your error cost me 2.5 hours.
Staff did not seem to care about the mistake.
... If you make a mistake... Own it! I sat in the lobby when it was obvious to all that the car was not ready. Staff seemed to exit office. Did insurance gentleman lie to me? He too left office.
Honestly, it was/is an unfortunate mistake on your part that no one seemed to acknowledge or take responsibility for.
Nelie N.
Vehicle Make : Honda
Too long though we really have to wait for a long time.
Samuel R.
Vehicle Make : Toyota
I am pleased with the results of my vehicle repair. Roger, Teresa and Sal were very professional and flexible with my tight work schedule. I will definitely return as a customer and send friends and family for referrals. I appreciated the text message updates.
Louis C.
Vehicle Make : Toyota
They are #**** on customer satisfaction
Anthony M.
Vehicle Make : Volkswagen
They did a good job.
Thank you,
Anthony
Kelsey H.
Vehicle Make : Nissan
Saul explained things very clearly and was very polite. I love the text messages received while the car was away. Excellent service
Loan N.
Vehicle Make : Nissan
Received excellent customer services. Very pleased with the repairs. Would recommend Cerritos Auto to family and friends
Guadalupe G.
Vehicle Make : Kia
Great communication
Carlon B.
Vehicle Make : Pontiac
There isn't really much to say. The car was finished and completed exactly how
I wanted. Roger and his team listened and paid close attention to detail. I would definitely reccomend and refer my friends and family.
Raj P.
Vehicle Make : Mercedes
Great service and work!
Cherly W.
Vehicle Make : Chevrolet
Will do I just love u guys will all friends n family
David S.
Vehicle Make : Lexus
First class. Second time this shop has worked on my vehicles. No problems.
Beth S.
Vehicle Make : Mazda
The gentleman who helped me tonight was very professional and I appreciate that I was made to feel like I was a very important customer that I wasn't just another number. The quality of work exceeded my expectations
Thank you
Kristy M.
Vehicle Make : Dodge
Excellent service and quality work. Thank you!
Mathew E.
Vehicle Make : Nissan
Top notch customer service and quality of work. My car left your shop in better condition than when it went in. I hope I never have to use your services ever again, but if I do I'll have peace of mind. Thank you.
-Matthew Esquerra
Teresa T.
Vehicle Make : Ford
Looks great. Staff Very Friendly, AND helpful
Antoinett P.
Vehicle Make : Mercedes
Excellent job . Well done.
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