Karen G.
Vehicle Make : Nissan
Just didn't like the delays and the things that I had to go through to get my car back I didn't like the unprofessional way that y'all went about doing this when I call someone told me my car was ready then it was and I came and it was a waste of time but I want to thank you for paying for the rental vehicle for me someone gave me false about information manager could help me out expecting a call from that manager and he never called me to let me know that it was completed he told me he's going to call me by the end of the Working Day on Monday but he didn't but overall the vehicle looks nice thank you very much
Alisha W.
Vehicle Make : Hyundai
Entire staff was amazing. They kept me updated with repair time and even completed repairs sooner than estimated. I would highly recommend!
Marylee K.
Vehicle Make : Honda
Communication re: timeline could be improved.
The completion date for my vehicle was pushed back many times (ten?), day after day, with only standardized email notifications to let me know. I received no call or detailed email describing the delay. Once I called to inquire what was going on, the car was ready for pickup in a matter of hours.
Also, after I picked up my car, I kept receiving automated notifications (days later) that my car was ready for pickup.
Cassandra J.
Vehicle Make : Chevrolet
The Repair team did an outstanding job on my vehicle it was sparkling when I picked it up and kudos to Ri
ch keeping me informed Thank You Signature Collision
Adam M.
Vehicle Make : Honda
The blonde guy is the best part of the experience
Paul S.
Vehicle Make : Honda
Excellent service and courtesy fro both Geico staff and Signature.
Jonathan C.
Vehicle Make : Volkswagen
The repair took A MONTH when the initial estimate was 6 DAYS. Rental insurance came out to be over $400 dollars because of Signature taking an absolutely rediculous time to finish the job. Not satisfied is putting it lightly when describing my experience with Signature. Will be posting a detailed review soon on as many platforms as I can unless appropriately compensated by Signature.
Stephen W.
Vehicle Make : Toyota
Excellent service and regular updates. I will return with any future related needs.
William B.
Vehicle Make : Subaru
I had a complex repair which took quite a while. The person in charge my repair was very good and showed me why it was so complicated. The car was like new when we got it back
Lavonnia J.
Vehicle Make : Toyota
It too 2 months to repair the car which was too long. Also, the back seat floor mat is missing. I wish the repair time was shirter.
Franklin P.
Vehicle Make : Cadillac
Amazing customer service and they are very quick and efficient.
Sibelle L.
Vehicle Make : Pontiac
The Signature Collision employees were friendly and finished my car within one day. I am very impressed and thankful.
Cristina F.
Vehicle Make : Honda
The headlights need to be restored to their previous brightness and the driver side door clicks when making a left-hand turn and when accelerating after a stop. I dropped the car off today to get these repairs and expect service to be completed in a timely manner this time around. I am very dissatisfied with both the timeliness of the repairs and the attention to detail. It took 5 weeks for repairs to be completed, and at one point I had to point out that the paint job did not even match.
Huiyu Z.
Vehicle Make : Volkswagen
It took longer than first check, but during the process I was informed frequently about the status change and what they are working on for my car. I like it when I pick up my car, it looks beautiful again. I’m glad to have my car back.
Terry P.
Vehicle Make : BMW
I was kept up to date on repairs. Repair job seems great.
Steven M.
Vehicle Make : Toyota
Every thing was done to perfection in reasonable time. Vehicle was cleaned inside and out . I think they really went the extra mile to have a satisfied customer .
Kristina L.
Vehicle Make : Jeep
I received my car delayed from when I was told it would be done. On top of that, there were more knicks on my car from when I delivered my car. Fortunately the rep, John, was kind enough to use solutions to try to remove the newly marked knicks, which 75% came off and 15% remained due to being a deeper knick.
Edwin A.
Vehicle Make : Honda
The work took longer than expected.
Aida F.
Vehicle Make : Jeep
Thann you for fixing my car and for all the excellent service that was provided.
Todd T.
Vehicle Make : Ford
Satisfied with my service
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