Body Shop

Real Reviews From Verified Customers

Annie P.
Vehicle Make : Jeep
4 out of 5
9/22/2022
Thank you for your through report and time you spent explaining the available options
Philip M.
Vehicle Make : Subaru
4 out of 5
9/19/2022
These folks are on top of every detail. Fast, professional, honest and willing to listen- which is a rare quality in these times. Would recommend w/o hesitation. A great big thank you to USAA and this firm. Lucky to have both… Phil M
Christine P.
Vehicle Make : Subaru
5 out of 5
9/15/2022
Work was completed as promised and our car looked great.
Jose L.
Vehicle Make : Chevrolet
5 out of 5
9/10/2022
You guys Rock!!! I will definitely be coming back for any body repairs needed to be done to any of my vehicles thank you guys.
Audrey S.
Vehicle Make : Hyundai
5 out of 5
8/28/2022
Timely and professional work,
Sarah S.
Vehicle Make : Ford
4 out of 5
8/24/2022
Super! Got me in fast and since I had a rental car, didn't matter that it took 3 weeks. Great service!!!
Theresa H.
Vehicle Make : Dodge
5 out of 5
8/18/2022
They always do a great job.
Mathelde R.
Vehicle Make : Hyundai
5 out of 5
7/31/2022
Satisfied w/ the repair they did
John O.
Vehicle Make : Jaguar
2 out of 5
7/13/2022
My repair never happened. After bringing my car in for an estimate I was told I had to wait 3 months, then another 2 weeks and then another two weeks. When I finally was told to bring the car in I was called after three days and told that an obvious crease in the body near the taillight was missed on the original estimate and therefore a new one was sent in to my insurer. The new estimate resulted in my vehicle being totalled after waiting over 4 months. So, although your work quality may be superb, your estimator's skill set appears to be lacking.
J S.
Vehicle Make : Honda
5 out of 5
7/8/2022
Totally satisfied. Totally !Totally.
Brian P.
Vehicle Make : Toyota
5 out of 5
7/5/2022
This body shop is amazing they go above and beyond on customer service, thank you!
Donna N.
Vehicle Make : Toyota
4 out of 5
7/2/2022
Most convenient service. All paperwork handled for me, rental car pick up & drop off at the company was most convenient. Repair work was excellent, car cleaned, and good communication when there was a delay.
Leola H.
Vehicle Make : Kia
5 out of 5
7/1/2022
Staff was pleasant and attentive and I thank them all
Rick G.
Vehicle Make : Ford
5 out of 5
6/24/2022
You guys were amazing & got me back on the road a lot sooner than I thought! I highly recommend Pacific Motor Company...
Robby P.
Vehicle Make : Mercedes-Benz
4 out of 5
6/21/2022
I am very happy and grateful that Justin was able to accommodate my vandalized car situation. And Justin was also taking care the unfinished job that was done by safelight auto glass which located in South tacoma after they replaced my passenger’s glass window. Thank you so much Justin.
Norman G.
Vehicle Make : Honda
5 out of 5
6/14/2022
Quick, courteous response to our needs and always kept us in the loop about progression of our repairs.
Lara H.
Vehicle Make : Toyota
5 out of 5
6/6/2022
The team was flexible with scheduling, great and proactive with communication, and did flawless work!
B S.
Vehicle Make : Lexus
3 out of 5
5/30/2022
We were frustrated that it took almost 20 weeks to get our car back to 110% of what it was before the accident. However, as always PMC did their very best on our behalf with all of the obstacles that presented themselves.
Taylor S.
Vehicle Make : Cadillac
4 out of 5
5/25/2022
They fixed the entire passenger side of my car and an amazing job
Lisa V.
Vehicle Make : Toyota
4 out of 5
5/22/2022
Wonderful service and work. I have had been to Pacific Motor several times since 2002. I have always been completely satisfied

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