Body Shop

Real Reviews From Verified Customers

Jeff M.
Vehicle Make : Ford
5 out of 5
8/9/2015
Great no hassle service! Kept me updated on repair status and completed within estimated time frame! The repair work looks good - no complaints!
Alicia R.
Vehicle Make : Chevrolet
5 out of 5
8/4/2015
Very communicative, Vicki was great!
Marymarie K.
Vehicle Make : Dodge
1 out of 5
7/25/2015
Took way too long, poor communication with me and my insurance company.
Richard B.
Vehicle Make : Cadillac
5 out of 5
7/24/2015
We are very pleased!!!
Linda B.
Vehicle Make : Toyota
2 out of 5
7/6/2015
Too way too long
George M.
Vehicle Make : Chevrolet
5 out of 5
7/1/2015
Excellent and quick service. Hat is off to Bernard Pavalas and team.
Judith B.
Vehicle Make : Chevrolet
4 out of 5
6/26/2015
No I was satisfied.
Charles J.
Vehicle Make : Nissan
5 out of 5
6/26/2015
Great job
Walter M.
Vehicle Make : Chevrolet
4 out of 5
6/24/2015
Body shop did very nice repair on small collision damage. Car was repaired on schedule.
Chad M.
Vehicle Make : Chevrolet
1 out of 5
6/24/2015
You told me my car would be ready the 19th and I believed you. It wasn't. I had already returned my rental car and had to scramble to make further arrangements while I was on my lunch break and forced me to be late back to work.
Michael C.
Vehicle Make : Ford
4 out of 5
6/20/2015
I have been a Norman Frede body shop customer for more that 10 years and 7 cars/trucks. I keep coming back for two main reasons: quality of workmanship and Vickie ****. I am always impressed how I am treated like THE most important customer the body shop has that day. Also, the status text messages I receive lately are really nice. Keeps me from having to call the body shop for status.
Mark V.
Vehicle Make : Buick
5 out of 5
6/18/2015
Customer Service was very good. KC was very good, efficient, and helpful and there were no problems. I would highly recommend Norman Frede Body shop.
Joseph B.
Vehicle Make : Dodge
1 out of 5
5/31/2015
Water was under the front seat. Carpet had not been removed and cleaned as I was told. Manager is trying to make it right. W
Marianne F.
Vehicle Make : Toyota
5 out of 5
5/28/2015
Quick and professional
David B.
Vehicle Make : Chevrolet
1 out of 5
5/17/2015
There are paint issues, fitment and finish issues.
Jeff D.
Vehicle Make : Chevrolet
2 out of 5
5/15/2015
The job is not finished, and customer service has definitely went down hill
Sydney O.
Vehicle Make : Honda
5 out of 5
5/8/2015
All Good
Jeremy G.
Vehicle Make : Chevrolet
5 out of 5
5/7/2015
Job well done. Everything looks great and the vehicle is nice and cleaned.
David C.
Vehicle Make : Chevrolet
5 out of 5
5/6/2015
Great job. Thanks for the help. Dave
John C.
Vehicle Make : GMC
5 out of 5
5/5/2015
Raymond Donahue was professional from beginning to end. Made my repair more palatable. Keep up the great work!

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