Abra Auto Body Repair of America - Naperville

From the first time I called your establishment,and Amy answered the phone,to the fantastic service I received upon coming in.My contact person was Shawn,again fantastic.I have to best service professional attitude and atmosphere I have Ever come across.What ever you are doing there you need to pass it on.Car looks great,experience was great and the staff is great!

I was very pleased with the estimate, helpfulness of the staff, the way the car looked when completed. But a couple of days before I brought the car in for the actual work to be done I called your office to make sure Acuity had authorized the repairs. Over the phone I was told "yes" we have the OK from them. But when I brought the car in Amy did not have that information yet. She was able to get it quickly by calling Acuity.

The entire team was great from the lady that answered the phone to the gentleman that delivered my car at work.

Great job!

Thanks for the great job you did on my car and also doing a little bit extra in buffing out a scratch near my rear window. The car looks great.

Thanks for getting my car repaired & looking great so quickly - very much appreciated! J.Houska

Services was outstanding, prompt and courteous

Everything seems like it went very smoothly, car seems to be running great. I appreciated the timely updates every few days. My only slight negative was the leather on my driver's seat was extremely dirty when I picked up my car. Whoever drove my car must have had some very dirty pants on and it transferred onto my seat. Aside from that it was a very smooth procedure.

Excellent job you guys..Hopefully in the near future I will bring in my Chevy Trailblazer for some work..Once again, Excellent job and Thank you..

Very good explanation of what and how things were done. All questions answered.

Both the receptionist and Shawn, and really everyone I encountered on the Abra team in Naperville, IL were excellent. Everyone was super friendly, and Shawn took the time to explain the repairs that were made to my vehicle. The receptionist even took the time to call Enterprise Rental Car company for both my rental car drop off and pick up, which was very valuable to me. I felt like I had my own personal assistant! I also really appreciated the coffee and other beverages in the waiting room, and the cute e-mails regarding my car repair progress were appreciated. Although I really hope that I never have to see you again, I hope that if I ever do, my experience will be as easy, friendly and seamless as this visit. I feel very confident in recommending Abra to friends and family, and I will readily do so. Keep up the excellent work!

They did a good job.

Everyone was friendly and professional. Very grateful for how quickly my car was repaired.

Pardon the pun but your work was like the old magician saying "ABRA"....... You know rest. As if it were never damaged. Professional, timely, no hassle.

Everyone was great.

Was a great job and the car was clean thank for doing a good job

Abra performed their job with excelence; handled the insurance payment and interaction well; completed the work within the time scheduled time, and returned the car clean on the inside and outside. Great job ABRA!!

They did a fantastic job fixing my car after an accident! They were very personable and made the process as pain free as possible. I would definitely use them again in the future...although I hope I don't have to.

The Abra team at Naperville N. River Rd is awesome. Very professional and extremely customer friendly. They took great care of my car and I am very happy with their service. I will definitely recommend them to others

I thought Shawn was amazing to work with. He kept me posted and was very calming even though some days I called a little agrivated. He never was short with me and never seemed to be bothered by me. I also think the quality control department is awesome. The found a few things that weren't quite right, and kept my car to fix the issues. Very grateful for that. Lastly my car was returned in perfect condition and beautifully detailed! Very nice touch. Thank you! I would recommend you to anyone needing body work.