Body Shop

Real Reviews From Verified Customers

Geraldine G.
Vehicle Make : Chevrolet
4 out of 5
2/24/2017
Y'all's the bee's knees. Luhh you
Ellen S.
Vehicle Make : Ford
5 out of 5
2/23/2017
Appreciate everything you did to help me out. Great service, very courteous and helpful. Loved the text messages. Thanks
**** K.
Vehicle Make : Honda
5 out of 5
2/20/2017
My car looks brand new! Thank you to all responsible for a job well done. This was a very pleasant experience from the time I walked in the door... special thanks to Sean for keeping me informed about repair progress and being so personable. A all!
Hurby F.
Vehicle Make : Pontiac
5 out of 5
2/20/2017
Everyone was completely professional from start to finish. I don't have any complaints.
Gary J.
Vehicle Make : Ford
4 out of 5
2/17/2017
Excellent service , repairs done in a reasonable amount of time.
Cecilia E.
Vehicle Make : Acura
4 out of 5
2/17/2017
The entire staff is wonderful!!!! I was updated on my car on a daily basis. Everyone was very kind. Very impressed!
Kim W.
Vehicle Make : Saturn
4 out of 5
2/17/2017
Excellent work and outstanding staff. This is our fourth experience with Abra Naperville and they are the best. It starts from the initial greeting; to the accurate and professional estimate (Shawn); great help in coordinating the rental; outstanding work on the repair; the precision, friendliness, explanation and professionalism with handling the paperwork; to the final inspection. All resulting in outstanding work and our deep appreciation for good old fashion expertise and customer care. Thank you!!
Mekole M.
Vehicle Make : Dodge
5 out of 5
2/14/2017
Everything was extremely well done my car looked brand new when i got it back,this the best decision I made. Thanks
Daniel B.
Vehicle Make : Hyundai
1 out of 5
2/13/2017
Beautiful job on the repairs! Only 2 concerns: the car has had a very strong odor - maybe from sitting in a paint shop? I had to be in it for 45 minutes the other day and I got a headache from the smell of chemicals. Also, the cover to our car battery (it is a hybrid, so the batter is in the trunk) was off. I was so confused why it would have been taken off? And even if it was, why the cover would not have been put back on???
Tene B.
Vehicle Make : Chevrolet
5 out of 5
2/9/2017
Customer service was great, love the fact that I was continuously updated on the status of the repairs. The work looks great!
Laurie S.
Vehicle Make : Toyota
4 out of 5
2/9/2017
The car is beautiful! The job was finished in 8 days instead of the 14 I was expecting. And the update texts were fun and helpful.
Amber M.
Vehicle Make : Mazda
5 out of 5
2/6/2017
Thanks for all the updates and the very clean and fixed car!!! :)
John M.
Vehicle Make : Honda
5 out of 5
2/6/2017
The ABRA team was excellent. My experience getting my car fixed there could not have been better.
Milos K.
Vehicle Make : Honda
5 out of 5
2/4/2017
Excellent work! Very professional Team! Friendly people!
Jason J.
Vehicle Make : Honda
5 out of 5
2/3/2017
Car was very clean and looked good when I picked it up. Very helpful staff and kind.
Kent B.
Vehicle Make : Volkswagen
5 out of 5
2/3/2017
The entire team was very helpful and courteous from the beginning when Amy checked me in and Shawn explained the process to me. In addition Amy and Shawn kept me updated throughout the repair process in a timely manner. Thank you. Kent
Rebecca T.
Vehicle Make : Toyota
4 out of 5
2/1/2017
ABRA did a great job! Right from the start Shawn told me what most likely would need to be done. He also gave me valuable info that saved us because had I gone through our insurance it would have cost us financially. Amy passed along my questions & fixed our paperwork. Dan took care of any concerns I had & made sure the car was done to my satisfaction, even better! My van is 15 years, 5 months old. Did not think anyone would really care. It fits me very well physically for my back. Someone else had rear ended me in our other car in 2010. I have not been a day without pain ever since then. The seats in this van really are so good for my back. I am so very pleased! Whole team was very professional, courteous & took care of us! Would recommend them to anyone! Thank you so very much! Most Sincerely, Rebecca T
Rustam A.
Vehicle Make : Toyota
5 out of 5
2/1/2017
Thank you, well done.
Kurt A.
Vehicle Make : Honda
5 out of 5
1/29/2017
Great communication great customer service quality work. A
Brian V.
Vehicle Make : Ford
5 out of 5
1/28/2017
Great customer service! Finished before expected, communication was stellar the whole way through, helped with the rental service pickup and drop off. Couldn't have asked for more by way of service.

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