Dan H.
Vehicle Make : Volkswagen
Excellent service
Patricia P.
Vehicle Make : Cadillac
Hi,i love the speed of how I got my car back & the service was very nice they explain everything clear & I love the service I got.
Melissa T.
Vehicle Make : Nissan
I like how the Abra location in Carol Stream kept me updated on my car and the texts were not over whelming at all. Upon picking up the vechical they explain to me what was done to the car and had me aware of the warranty on the paint which was nice to know. Overall I will recommend this locations to other people in the future.
Kevin G.
Vehicle Make : Toyota
Very friendly staff and great communication throughout the process
James P.
Vehicle Make : Ford
This is the second time in a couple of decades that I have used ABRA, both times they have exceeded my expectations. I’m not easy to please, and I don’t hand out compliments everyday. Great company, great employees, great work ethics. Thank you for doing such a great job on my truck. Merry Christmas.
-Jim
Timothy S.
Vehicle Make : Chrysler
They were all wonderful. Marie was so helpful and made it so easy for me to drop off and pick up my vehicle. When I dropped my vehicle off, I had my young son with me and she got everything in order so quickly. The job was completed extremely quickly, and I was kept informed every step of the way. My vehicle looks beautiful, and they went above and beyond just doing the repair. I have already recommended them to others and will continue to. I am so incredibly impressed. Thank you all so very much!!!
Gabrielle C.
Vehicle Make : Honda
Great experience, will use ABRA again!
**** O.
Vehicle Make : Toyota
Had my car in twice. Both times the fix was done very well. One minor detail was discussed. Had to wait forba couple minutes to get it checked. But the task requested made the car look great.
Erica S.
Vehicle Make : Toyota
This has been the best customer service I have received in a long time. I would highly recommend them.
Susan D.
Vehicle Make : Chevrolet
The process was very easy and I felt assured working with people that were so attentive from the moment I walked in the door. I would definitely refer you’re shop talk to others. Thank you so much.
Habtamu T.
Vehicle Make : Toyota
I Have been called twice to pick my car but when I see it the damage is not properly done It was a very bad experience. the paint is not properly done . the new bumper is not much with the the rest of the body. It was a very disappointing experience . Still waiting for a complete change . I still expect a complete job . Please be advised that not to forget compelete the job and address the customers need . Put yourself in customers shoes and what customers expect .
Evelina J.
Vehicle Make : Toyota
Very satisfied with my experience with ABRA. Pleasant office staff. Great communication via texts about repair status. Fast repair. My car looks like new. Love it.
Cynthia K.
Vehicle Make : Audi
Service was top notch. Very much Appreciated the daily communication on the status of our repair.
Minna J.
Vehicle Make : Hyundai
Timely progress report and excellent service. Thank you, it was a pleasure.
Anna H.
Vehicle Make : Nissan
Friendly service. Was kept well informed of progress and happy with work.
Jinaan J.
Vehicle Make : Hyundai
Just keep up the great works. I was pleased all the way through the process.
Jim J.
Vehicle Make : Hyundai
I had no problems and the car looks good.
Daniel M.
Vehicle Make : Chevrolet
Just an uplifting experience - with the Carol Stream, IL store! Maria - had the foresight to reserve a rental car for me. with Enterprise ( due to the local Hertz being ubreliable)! Ryan, kept me informed to the repair's progress! Car was showroom clean upon pickup. I would highly recommend that shop again!!
Shari B.
Vehicle Make : Lincoln
Everyone at ABRA in Carol Stream were AWESOME! Marie at the front office was a true example of customer service! Very easy and enjoyable to wirk with not to mention they kept us thoughoroly updated on the progress and got it done expeidiently while also doing a great job on repair. Cant tell where there was even damage ever done! Would HIGHLY recommend them and will use them again if needed! Please feel free to let them know or use my info for advertising!
Sincereky,
Shari B
Edith M.
Vehicle Make : Toyota
They did a terrific job with the repairs. The restoration is perfect. As an unexpected plus, was the customer service- which was ‘above and beyond’. Staff arranged my rental car, communicated about expectations and kept in touch on progress. They even waited after hours so I could get my car after work and left a courtesy bottle of water in my car. Awesome.
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