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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 476 reviews 84%
4 star 15 reviews 3%
3 star 20 reviews 4%
2 star 19 reviews 3%
1 star 40 reviews 7%
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(All Vehicle Makes)
Shawna R.
Vehicle Make : Saturn
2 out of 5
9/12/2014
It was OK. My vehicle looks OK there's one spot I'm questioning. I had to wait over an hour past my quoted time. But the staff was friendly and apologetic.
Charles D.
Vehicle Make : Acura
1 out of 5
9/10/2014
I would suggest that you have the vehicle inspected and any minor 'adjustments' taken care of before you tell the customer it is ready. I waited nearly an hour at your shop to have some minor details taken care of when they should have been done before you presented the car to me. Kinda looked bad...
Lesli B.
Vehicle Make : Nissan
5 out of 5
9/9/2014
Car looks great!
David V.
Vehicle Make : Chevrolet
5 out of 5
8/29/2014
First choice has done great work for me in the past .and has continued to do exellentw work I will use them again in the future. Ok
Sylvia G.
Vehicle Make : Honda
5 out of 5
8/23/2014
They are wonderful people to work with. I recommend them to anyone that needs auto body work done. Thank you Kelly and Alicia of First Choice Collision.
Glen H.
Vehicle Make : Ford
5 out of 5
8/16/2014
Kelly was very helpful. She was very responsive to our calls and Kelly kept us updated as to the progress of our vehicle repair. Kelly also contacted us when she noticed that the new headlight assembly and old headlight assembly were going to look much different because of the old headlight assembly having yellowed (even though they had tried to buff it to help make it match). We decided to pay to have a new headlight assembly installed at our expense. We really appreciate that Kelly took the initiative to contact us regarding the headlight assembly mismatch. Kelly really helped to make our experience a good one. It was a pleasure once again to work with First Choice Collision, we would definitely recommend First Choice Collision to others.
Miquelle C.
Vehicle Make : Toyota
5 out of 5
8/6/2014
Thank you!
Michelle A.
Vehicle Make : Mercedes
3 out of 5
8/3/2014
I did have to take my car back the morning after picking it up but they fixed the issue right away.
Vickie J.
Vehicle Make : Pontiac
3 out of 5
7/30/2014
Only thing,which isn't in their control: they were given the wrong stripes for my car totally I would have thought they would be similar but not close at all. I will get use to it &they should be OK it was just a bit of a shock.I did tell your people to install them anyway.
Norma D.
Vehicle Make : Chevrolet
5 out of 5
7/24/2014
Great customer service from the front desk. Jonny the person in charge of my claim was very pleasant and listened to what concerns I had and got back to me quickly. Thanks forall you help.
Jennifer C.
Vehicle Make : Chevrolet
5 out of 5
7/23/2014
Everyone was so friendly and helpful! I appreciate the patience towards me and helping me deal with two different repairs with two different insurance companies. Your customer service is outstanding.
Noreen C.
Vehicle Make : Honda
5 out of 5
7/3/2014
I always choose First Choice because of your service. Thanks a lot Chris
Brent H.
Vehicle Make : Honda
5 out of 5
7/1/2014
Kelly was amazing they kept me in the loop as far as the repairs and when the job was complete they worked with me to make sure that I can pick it up when it time of that was convenient. very satisfied great job!!!
Dave S.
Vehicle Make : Mini Cooper
5 out of 5
6/21/2014
All is good so far!
Todd R.
Vehicle Make : Dodge
2 out of 5
6/21/2014
Speaker in the right door is bad other than that so far the people were great
Rosanna G.
Vehicle Make : Subaru
5 out of 5
6/19/2014
Please thank everyone for the wonderful job they did on my car and keeping me updated on the repairs my car is beautiful and you guys are awesome. I will definitely recommend you to everyone.
Samantha H.
Vehicle Make : Kia
1 out of 5
6/18/2014
My car is not done to satisfaction and is still missing parts. The paint is not done correctly either.
Brenda H.
Vehicle Make : Kia
5 out of 5
6/17/2014
I like the text messages each day to keep me up to date. My car looked new
Max C.
Vehicle Make : Chevrolet
5 out of 5
5/8/2014
I appreciated the text updates, the friendly service, and the car looks great! Thanks
Monica A.
Vehicle Make : Toyota
5 out of 5
5/3/2014
Every one was amazing and really helped me with the insurance issues since I was having a hard time getting info from them. My car was done really quick and it looked great. Thanks!

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