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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 476 reviews 84%
4 star 15 reviews 3%
3 star 20 reviews 4%
2 star 19 reviews 3%
1 star 40 reviews 7%
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(All Vehicle Makes)
Shirley E.
Vehicle Make : Saturn
1 out of 5
9/28/2015
My loaner car had no interior lights and the trunk fell down on me a couple of times and one time I did not catch it and it bruised my arm (still there after a week). I feel the car was not in acceptable working condition to be given as a loaner car. The actually quality of the work done to my own car is fine.
Kenneth S.
Vehicle Make : Buick
5 out of 5
9/26/2015
Thanks to all the team who made our Buick look like new again.you are all so friendly and professional.
Linda Z.
Vehicle Make : Subaru
1 out of 5
9/26/2015
No need to call. The scheduling of the repairs and the length of the repair kept changing so that my car was in the shop longer than promise at first. Update calls were promised but never made, and all I got was annoying text messages. I think this is poor business practice.
Peter L.
Vehicle Make : Buick
5 out of 5
9/25/2015
Straight forward process, work completed on time (actually early, but some lag time is wisely built in). Seamless work with insurance company.
Susan H.
Vehicle Make : Nissan
5 out of 5
9/24/2015
I wish the rest of my car looked as good as the repair!!! A very easy experience!!
Lisa L.
Vehicle Make : Chrysler
5 out of 5
9/23/2015
I loved getting all the email updates. I will be telling my friends Good things! !!
Enid B.
Vehicle Make : Honda
5 out of 5
9/22/2015
Fantastic service and work
Maria M.
Vehicle Make : Honda
5 out of 5
9/21/2015
The wait was worthwhile
Melissa H.
Vehicle Make : Mazda
5 out of 5
9/19/2015
Fender Mender made everything so easy to handle. The repair work was VERY well done and I left completely satosfied. Thanks to the whole Fender Mender team!
Jaime Marie.
Vehicle Make : Mazda
5 out of 5
9/17/2015
My family and I love Johnny and the team! You guys are the best. You made my first car accident a little better. Thank you for taking such good care of my Mazda. I'll definitely recommend First Choice to anyone and everyone! Hopefully I won't have to see you guys again, but I wouldn't mind it if it happened. Keep up the great work!
Jeremy P.
Vehicle Make : Toyota
1 out of 5
9/14/2015
**** you left the bag my mirror came in the car 2 you painted the hole mirror so its different from the other **** also there is bigg nick in my new mirror also your customer service **** never called say your car should be ready etc.
Brandon W.
Vehicle Make : Mini Cooper
5 out of 5
9/12/2015
I have taken 3 cars there to get repaired. Very awesome service personnel and awesome customer service
Maria H.
Vehicle Make : Nissan
5 out of 5
9/10/2015
Good customer service, I will defently recommend you to friends if ever needed.
Theodore K.
Vehicle Make : Lexus
5 out of 5
9/3/2015
I like the progress reports during the repair it was very professional
Darlene W.
Vehicle Make : Chevrolet
5 out of 5
8/25/2015
Thank you
Janet J.
Vehicle Make : Honda
5 out of 5
8/25/2015
Everyone at First Choice Collision was so nice and helpful. I especially appreciated the update texts and calls from Roman keeping me updated with the progress on my car. The car looks great. Thank you
Darren G.
Vehicle Make : Dodge
3 out of 5
8/22/2015
Mostly happy with end results aside from a few minor details which seem like they were missed
Jason H.
Vehicle Make : Chevrolet
5 out of 5
8/18/2015
Customer service and updates throughout process was completed really well. Answered all questions and finished repair as stated.
Jennie M.
Vehicle Make : Mazda
5 out of 5
8/15/2015
I love my car. I take care of it so it can take care of me. They understand that. Roman was wonderful. They were all very nice and I felt comfortable and at ease talking to any of them.I received cute little messages regarding their progress, which was very appreciated. They really went above and beyond the call of duty. With all this said and knowing the business they are in, I do have to say that hopefully I will never have to do business with them again!
Richard M.
Vehicle Make : Toyota
5 out of 5
8/13/2015
Tell them they did a great job. This is the third time we used your service and you have never disappointed us. Great job, Thanks

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