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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 607 reviews 77%
4 star 104 reviews 13%
3 star 19 reviews 2%
2 star 20 reviews 3%
1 star 35 reviews 4%
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(All Vehicle Makes)
Rebecca D.
Vehicle Make : Ford
4 out of 5
2/2/2019
I am very happy and was treated like royalty. When the completion time interfered with a appointment I had at the dealer, Ozzy made sure my car was done in time. I was worried the job would look rushed, but I am extremely pleased with the outcome. Cannot expresses how happy I am with Fix Autos work. I want to thank everyone who worked on my claim. You guys are so awsome.
Jose R.
Vehicle Make : Honda
5 out of 5
2/1/2019
I liked the communication as the job was being done and the time line updates
Richard J.
Vehicle Make : Toyota
4 out of 5
2/1/2019
Later hours for pick up would be helpful and improve the experience
Vinod T.
Vehicle Make : Volkswagen
4 out of 5
2/1/2019
Professonal
Sumanth R.
Vehicle Make : Honda
1 out of 5
1/30/2019
There are additional scratches on both the rear wheel rims after fixing the original problem. The new scratches can be verified from the HD photos taken prior to working on the car.
Maria G.
Vehicle Make : Dodge
5 out of 5
1/29/2019
Good customer service and friendly fast service
Duc T.
Vehicle Make : Infiniti
5 out of 5
1/26/2019
I am very satisfied with the help from Ozzy and Blanca to make sure my claim is being taken care of correctly. Thank you guys so much!
**** O.
Vehicle Make : Chevrolet
4 out of 5
1/26/2019
I was referred to this shop by Geico. I wasn't kept waiting, even though the office was busy, and I was on my way within 20 minutes. That was a good experience by itself, but I was surprised when my car was ready ahead of schedule. Is that even a thing? It must be, because it happened to me. On top of that, the work came out great. Special thanks to Ozzy, whose great customer service was both noticed and appreciated.
Nora M.
Vehicle Make : Toyota
5 out of 5
1/23/2019
Good service and nice employees ????????
Jonathan C.
Vehicle Make : Honda
5 out of 5
1/22/2019
From start to finish, I was taken care of. Couldn’t ask for a better experience.
Todd L.
Vehicle Make : Lexus
5 out of 5
1/19/2019
Excellent experience
Arthur O.
Vehicle Make : Mini Cooper
5 out of 5
1/18/2019
Blanca was extremely helpful and the work looks beautiful! Thank you for being so communicative, friendly and efficient!
Doug J.
Vehicle Make : Ford
4 out of 5
1/18/2019
Thanks for making things right!
Karen K.
Vehicle Make : Hyundai
4 out of 5
1/16/2019
Had my car back to me 2 days early??
Kim J.
Vehicle Make : Mini Cooper
5 out of 5
1/15/2019
Customer service was excellent. I would go back for any future needs.
Josephine M.
Vehicle Make : Nissan
5 out of 5
1/12/2019
Professional staff, update me on the progress of the work. And I am satisfied with the finished work. A job well done
Diane S.
Vehicle Make : Ford
5 out of 5
12/22/2018
Everyone was very professional, pleasant, and helpful. My car was finished ahead of schedule and the workmanship was excellent. Thank you.
Emily W.
Vehicle Make : BMW
5 out of 5
12/22/2018
The team did a great job keeping me updated on my car’s status. Everyone was very helpful and professional including the folks in the office who answered all my questions. The repair itself looks great and the car is working perfectly. Fix did a great job and I’ll definitely recommend you guys to friends.
Karin P.
Vehicle Make : Hyundai
5 out of 5
12/21/2018
Hi, the people who work at Fix Auto San Jose are very knowledgeable, friendly and always very helpful. Karin P
Tai D.
Vehicle Make : Mercedes Benz
5 out of 5
12/20/2018
Good

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