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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 607 reviews 77%
4 star 104 reviews 13%
3 star 19 reviews 2%
2 star 20 reviews 3%
1 star 35 reviews 4%
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(All Vehicle Makes)
Ulla J.
Vehicle Make : Toyota
5 out of 5
11/18/2016
You are the best bodyshop in the Bay Area. The people working there are the best. Thank you
Jun G.
Vehicle Make : Honda
5 out of 5
11/12/2016
The service is great. Thank you for your efforts to get my car repaired.
Mary P.
Vehicle Make : Hyundai
3 out of 5
11/2/2016
It was confusing in understanding the 2 different figures for the realignment at first. I am pleased with the outcome of it all and your connection with Enterprise in making transportation not a hassle.
Whitney M.
Vehicle Make : Hyundai
4 out of 5
10/20/2016
The entire team was involved from drip off to pick up! The gentleman who was assigned to my file (I think his name started with a J) was awesome! The easiest most seamless process I have ever been through when dealing with my car! Very satisfied and would recommend to anyone
Monica G.
Vehicle Make : Subaru
1 out of 5
10/18/2016
Several delays. I realize not all of this is under your control, but the last one clearly was error on your part. My overall impression was not one of timely or careful work. Extensive delay in the estimate for the work didn't help that either
Rajasekhar L.
Vehicle Make : Toyota
1 out of 5
9/25/2016
I can see two dots of paintings on the doors & slight mis alignment of door and fender.
Hai T.
Vehicle Make : Subaru
4 out of 5
9/22/2016
there's only one thing that i am not happy about car rental agency. I got a called from car rental after it returned 3 days. the reason is at the passenger side door has a scratch. i don't understand the car was returned with a check out from one of the Fix auto person without any damaged. this i will report to my Geico then let them know.But any way the job done very well i am happy about the shop. Thank you Hai T
Lailai F.
Vehicle Make : Toyota
5 out of 5
9/10/2016
They ordered the parts and fixed my car within a day. Also they provided me with shuttle service to my work place. The service was very professional. Staff are very friendly.
Frank H.
Vehicle Make : Dodge
5 out of 5
9/3/2016
I liked the way i was approached with sugestions on repairs other than what was insurance related. The quick service and quality of the job. Overal was highly satisfied with the service and will be my future place of service.
Melvin B.
Vehicle Make : GMC
5 out of 5
9/1/2016
Just a beautiful job which makes the Yukon look like a showroom vehicle.
Raghav S.
Vehicle Make : Chevrolet
5 out of 5
9/1/2016
everything was very well organized and the lady at the front desk was very helpful and courteous. I got the car one day before promised date and time.
Lillian G.
Vehicle Make : Toyota
5 out of 5
8/20/2016
Great staff of people !!!
Melinda L.
Vehicle Make : Mazda
5 out of 5
8/19/2016
highly satisfied!thumbs up! Everybody friendly and we are updated, well informed on what's going on that is why we love fix auto! Best customer service ever!excelent in everything! Keep it up!
Kari M.
Vehicle Make : Toyota
4 out of 5
8/18/2016
Great job. That is why I picked this place when AAA asked me if I prefer a body shop
Mary L.
Vehicle Make : Acura
4 out of 5
8/10/2016
Friendly staff in person and via phone. Only suggestion is keeping up to date with sending out update emails on progress of car. I really like that system and wish there was a little more communication as far as the postponement of the pick up date. Other than that, great work was done on my car and I appreciate the work and efforts! Thanks Fix Auto!
Gustavo C.
Vehicle Make : Honda
5 out of 5
7/21/2016
Excellent customer service
Ashok S.
Vehicle Make : Land Rover
1 out of 5
7/7/2016
As soon as I brought my car home I had a flat tire and one of the screw from car that one was stuck in my tire and had flat tire. I know that screw came from your garage and from one of your automobile. Because of your carelessness I had to suffer. It was automobile screw with washer in it, so that destroyed my tire. As soon as I came half way from your place and found tire pressure sign in my car. By the time I was home air was coming out and found big screw in the tire completely visible.
John K.
Vehicle Make : Jaguar
5 out of 5
6/28/2016
Job well done! Friendly atmosphere!
Djose P.
Vehicle Make : Cadillac
5 out of 5
6/25/2016
thank you fot your quick and carefree service. the car looks very nice after you folks fixed the rear bumper. thanks again, jose
Paul L.
Vehicle Make : GMC
4 out of 5
6/10/2016
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