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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 87 reviews 81%
4 star 12 reviews 11%
3 star 5 reviews 5%
2 star 1 reviews 1%
1 star 2 reviews 2%
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(All Vehicle Makes)
Gerald B.
Vehicle Make : Subaru
5 out of 5
3/18/2024
Good job!
Pamela M.
Vehicle Make : Subaru
5 out of 5
3/16/2024
Alex, Ryan, and Kristy were super nice and easy to deal with. They were all very helpful, knowledgeable, and professional, as well. It was truly a pleasant experience dealing with such nice people and doing such a great job on my Legacy. Thank you! I will definitely recommend them and use them again, should I ever need to.
Linda C.
Vehicle Make : Subaru
5 out of 5
3/3/2024
Ryan is a great asset to Reliable! Front desk lady was efficient and personable! The person who vacuumed/cleaned inside my car did such a nice job! All around great bunch of people representing your company! AND my collision repair was excellent and timely!!
Randall D.
Vehicle Make : Subaru
5 out of 5
2/17/2024
My car looked beautiful when I picked it up. All the employees that I had contact with on the phone and while at the shop were very polite and friendly. Overall I am very happy with my experience with Reliable Subaru auto body. 5 stars.
Mary J.
Vehicle Make : Subaru
3 out of 5
2/2/2024
The collision center was dishonest and defensive. The work staff at Reliable Imports were fantastic. They persisted and found the problem. They were fantastic.
Melissa M.
Vehicle Make : Honda
4 out of 5
12/31/2023
By far, one of the best group of employees I’ve ever had to work with. Ryan was so efficient and kept me know where they were in the process of repairing my car. Although I would not want to have another fender bender, but if I did there is no doubt I would want to return to Reliable for repair. I’d highly recommend Reliable to anyone looking to have their car repaired.
Julie K.
Vehicle Make : Subaru
5 out of 5
12/3/2023
Great work
Dave L.
Vehicle Make : Hyundai
5 out of 5
10/29/2023
Good communication
Craig M.
Vehicle Make : Subaru
4 out of 5
10/5/2023
Job was done correctly and on time.
Chandler M.
Vehicle Make : Subaru
5 out of 5
10/5/2023
Had issues with other parties insurance company, but that was unrelated to my experience at the collision center. Everyone was great and very helpful throughout the estimate and repair process.
Raymond W.
Vehicle Make : Ram
5 out of 5
8/16/2023
Well done!
Randy K.
Vehicle Make : Ford
5 out of 5
8/10/2023
Installers of my tailgate were very friendly and good
Paul L.
Vehicle Make : Subaru
4 out of 5
1/23/2023
The repairs where done with real parts and even though there was 2 major holidays the repairs was done quickly and look like new.
Sesha H.
Vehicle Make : Hyundai
4 out of 5
1/17/2023
It was fantastic! They even vacuumed. ??
Gary W.
Vehicle Make : Hyundai
5 out of 5
12/17/2022
Work was excellent and finished it on time Thank you Gary W
Tori R.
Vehicle Make : Hyundai
4 out of 5
10/23/2022
You guys did amazing, the whole team kept me informed and dealt with a horrible company that cause my car to be damaged and made sure to make sure they covered all costs! I will always bring my car here for any repair needs. Thank you!!
Jennifer B.
Vehicle Make : Hyundai
5 out of 5
9/25/2022
Communication and updates were phenomenal!
Mark G.
Vehicle Make : Hyundai
5 out of 5
9/18/2022
Great job on repairs! Kept me informed all through the process.
Carol O.
Vehicle Make : Hyundai
1 out of 5
9/9/2022
I still have the leak I took it in for and collision dept did a lot of damage to my car…..trim on roof either side of moon roof, just saw drips on glass on moonroof, both halo lenses smeared inside and 3 small scratches on my leather steering wheel. My car just keeps getting devalued. Hit a piece of semi truck tire that came flying at me on the way up to your dealership. None of this would have happened if I haven’t had a manufacture mechanical problem on my “used to be pristine” car that only had 5700 miles on it. Bought it from Crain with 4100 miles on it. I’m feeling physically I’ll from all of this. It was my first accident and I’m 76. Not sure what I’m going to do at this point.
Gaye H.
Vehicle Make : Hyundai
3 out of 5
6/23/2022
I still found glass under the drivers seat and I still have a maybe **** inch scratch on my passenger back door. They always do a great job.

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