Body Shop

Real Reviews From Verified Customers

Donna F.
Vehicle Make : Subaru
5 out of 5
1/21/2024
5 star service
Deanna A.
Vehicle Make : Chevrolet
5 out of 5
12/28/2023
Well done!
David N.
Vehicle Make : Toyota
1 out of 5
12/27/2023
The black liftgate trim was replaced, but the incorporated broken light cover was not.
John C.
Vehicle Make : Toyota
5 out of 5
12/4/2023
Done well and fast
Arlon E.
Vehicle Make : BMW
5 out of 5
11/15/2023
Very Profession workmanship. Great service.
Diane R.
Vehicle Make : Subaru
5 out of 5
10/28/2023
Jesus and Shaylee kept me informed and were very kind. Was impressed that car was ready before the weekend, thus saving rental car fees. 100% satisfied.
Sebastian C.
Vehicle Make : Subaru
5 out of 5
10/27/2023
great!!!
**** S.
Vehicle Make : Mercedes-Benz
5 out of 5
10/18/2023
Great job again, Angel did a great job as well as the whole staff. Thanks
Clelia S.
Vehicle Make : Ford
5 out of 5
9/14/2023
Very happy with my repair
Carolyn Z.
Vehicle Make : Subaru
5 out of 5
8/26/2023
Repair and pickup of car was done efficiently and quickly. Staff at Franks was friendly and handled everything that was asked. I would recommend them to my friends. In fact I did to another Subaru owner.
Kathy W.
Vehicle Make : Mazda
5 out of 5
8/10/2023
Angel was amazing! Communication regarding car repair progress could not have been any better. He and everyone I dealt with were were very professional and friendly.
Vivian S.
Vehicle Make : Mercedes-Benz
5 out of 5
7/19/2023
Quality workmanship and excellent customer service.
Jennifer K.
Vehicle Make : Subaru
5 out of 5
7/4/2023
Repairs were done well and in a timely fashion.
Jung (connie).
Vehicle Make : Subaru
5 out of 5
5/22/2023
Appreciated the daily updates
Kelley C.
Vehicle Make : Subaru
1 out of 5
5/12/2023
The quality of paint is terrible. There are visible paint bubbles in the new door, along with a striated texture. There is also a stain/residue on the rear seats that is not easily removed. The steering wheel was sliced by a tool that has left a rough texture that is noticeable to the touch. The blind spot indicator sensors and rear-cross check sensors were not connected, which means two major safety features are not longer available to me. I tried to schedule an appointment with the dealer to get the sensors activated, but they are unable to assist, as this is a Collision Shop issue, adding more to the overall frustration and dissatisfaction.
Paula C.
Vehicle Make : Mercedes-Benz
5 out of 5
5/7/2023
Everyone was very helpful and did a great job!
**** H.
Vehicle Make : Subaru
1 out of 5
2/3/2023
The car has been in 3 times and still isn't fixed correctly. In addition there is now a delay on a part that was installed incorrectly that wont be available April. I took my car to the place that I thought would do the best job and am seriously disappointed. At yhis point I have no recourse other than to try and get my insurance to have the car repaired correctly somewhere else? Perhaps the owner of Irvine Subaru, where I bought the car can help with this somehow.
Robi C.
Vehicle Make : BMW
5 out of 5
12/20/2022
My car looks great. It was a long wait to get it done, but I am pleased with the result.
Sally P.
Vehicle Make : Ford
5 out of 5
12/19/2022
Wonderful people, car looks great, where the damage was looks brand new. Thank you so much all of you. I will definitely give you great reviews to anyone that needs work done.
Michael A.
Vehicle Make : Subaru
5 out of 5
10/17/2022
Professional, honest, polite staff, fair price, timely repair, and excellent repair!

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