Pacific Elite Collision Centers Downey West

Hector was really good. He knew how to take care of the whole claim. I initially decided to take it to the dealer for repairs but when Hector explained the process he had so much detail I felt comfortable bringing it back to him. Sandra up front was very courteous and helpful. Christina the office manager also helped me because I thought there was an issue with Enterprise and she resolved it with Silvano and took care of me. Overall the experience was really easy and the repairs looked great. Thank you Pacific Elite.

great work

Excellent service quality repairs

Good job

Only positive feedback for all the time work and effort all the people who helped me to get my car fixed and looking like nwe again.Thank you Pacific Elite. You are the very best!

Carlos Florez es un excelente agente muy amable. Y gracias a state por recomendar al auto shop wy

Hector was awesome. He kept me informed every step of the way and was always available whenever I called in. 5 star experience.

Thank you for your excellent service and updates with my vehicle.

Cesar Gastelum provided me with exemplary customer service. He ensured that all work was completed and expedited; therefore having my Mercedes Benz ready 2 days before schedule. I am impressed with the service and have recommended to my coworkers. Cesar's excellent work should be recognized. Thank you

Thank you for your great service. I am totally satisfied with my experience at Pacific Elite.

The car is pulling to one side and it was not doing that prior to accident

Great customer service!

Outstanding job! Definitely will recommend family members.

Everything was great

Very professional. My car looks great. Received a text every other day with an update. Nothing but good things to say. Highly recommend. Very happy.

I will come back in on monday

The reason I went was for them to fix the right side of my car including the door that didn't open and when they called to say it was ready I got there and the door still didn't open and when I turned on the car my AC was making a noise which when I left it he AC was perfectly fine. They told me to leave it again so they could fix the door and check the AC out. I get a call that it's ready and the door works now but they told me that I had to take the stuff out of the glove box in order for them to fix it which makes no sense because they could've took it out for me instead of wasting my time. So I call them and let them know the problem and they said they couldn't do anything about it. Now my car is messed up because of their fault and they aren't even going to repair it for me. BAD SERVICE all they did was waste my time.

Thank for the excellent work done on my Subaru My regards to all employees involved In the job of it Esteban C

Repairs looked great as if nothing happened

Thanx for the great service all of you have provided fast and efficient it gets no better than that! Kudos to Pacific Elite's team