Pacific Elite Collision Centers El Segundo

Saul was professional, courteous & helpful. I'm very happy with my experience.

Everyone at pacific elite was extremely accommodating, especially Saul. When the repairs went a few days over schedule, it complicated my ability to pick up the vehicle; at the time it was set to be completed on Saturday afternoon, I would have been at work, and the shop would be closed by the time I got out of work. To ensure I'd have my car in time to pick up my family coming in to town on Sunday morning, Saul arranged to have someone stay later Friday night so my car would be ready early the next morning instead of mid day, so I could pick it up before I went to work. He was even willing to stay late himself on Saturday if it was not done to allow me to pick it up after work when they would normally be closed. My car was returned in beautiful condition, and overall everyone just went above and beyond to truly make me feel like I was taken care of. I have zero complaints about the service and people at pacific elite and am beyond pleased with my decision to get my car fixed with them. Thanks guys! Courtney M

Just also realized radio doesn't work, or hands free. Unbelievable.

Great service! Thank you.

Everyone was very nice, curious and made sure the services were to my satisfaction. My car was fixed promptly as promised with no issues.

The one area that warranted improvement was really with the interactions with enterprise rental car. When the car tire blew out 5 minutes after I had rented the car, they insisted that I needed to call my own AAA to get it fixed. They then stated that I needed to go back to their facility to exchange a car (I asked them to deliver a car to my workplace, since technically, this was their error).

Courteous and professional service. Much appreciated.

The people did an excellent job. I'll definitely recommend them to friends.

I was very satisfied with your service

Very nice staff, made it a pleasurable experience in all aspects. Speedy job gave me a tenable finished time and met it.

Very professional, courteous and quality service.

Outstanding job! Thank you Saul and PE team for the great job and service

Job well done!

Thank you

Enterprise customer service was horrible. Thank goodness for Saul Torres. He is amazing!

I was extremely satisfied with my recent repairs at LeMans Body & Paint. My representative, Saul Flores rated a"10" on ****-10 scale with "10" being the highest rating. The repairs to my car are excellent and I would not hesitate to have my car repaired at LeMans again as well as recommending them to my friends and associates. I will also pass on my thoughts to my insurance carrier GEICO. Thank you for your efforts and follow up. David W. Jackson

I would like to say a Special Thanks to Saul who was very helpful and explain my car repair very throughly and I am very happy. Saul kept me inform with daily message on my car repair??? Saul was there for any questions that I had?? Saul is Very Profeasional in his Job!!!! Would like to say Thank You Saul

This is the best place ever

The team was very efficient and very helpful. The entire experience was stress free and quick.

Jim was extremely helpful, professional and courteous. I was very pleased with the level of customer service and communication through the process!