Scott M.
Vehicle Make : FORD
Excellent customer service! Everyone I came in contact with was so nice and helpful! The car was done in a timely manner, and it was cleaned really good before I picked it up!
Nicole M.
Vehicle Make : MERCEDES-BENZ
I will call during business hours, but a whole area of paint near the headlight was missed.
JENNIFER B.
Vehicle Make : MERCEDES-BENZ
Ángel was super helpful and made the process seamless.
Susan M.
Vehicle Make : MERCEDES-BENZ
Your company made a very stressful situation literally stress-free. I really appreciate how professionally my claim was handled and my car looks great! The text updates were great, I will recommend you to anyone who needs body work:)
Benjamin C.
Vehicle Make : SUBARU
Ricardo and Jim went above and beyond to fix an issue your repair shop didn’t create. I came here after going to another auto body shop that didn’t fix my car correctly. Very friendly and prompt team (Jim, Ceystal and especially Ricardo)
Elizabeth R.
Vehicle Make : AUDI
I will like to thank customer service and Angel for the following up daily status
Chuck F.
Vehicle Make : FORD
Friendly, competent, concerned and willing to spend extra time and effort to accommodate my timely repair needs. This experience was particularly meaningful given the questionable and aggravating dealings with another collision repair company. It was also nice to have our Geico claims person and enterprise car rental person at the same location. – – Chuck and Pam
Renee D.
Vehicle Make : MINI
Super easy. Everyone was friendly and helpful. There were no delays. And the car looks great.
JIM L.
Vehicle Make : FORD
Total professionals from day one until the day it was picked up. Front office staff and estimator were wonderful and the vehicle looked better than it ever has! Thank you all at Pacific Elite El Segundo.
Jeremy C.
Vehicle Make : INFINITI
Great team! Start to finish with Crystal and Edgar, they made it an awesome experience. Will continue to use for all body shop needs.
Alexander R.
Vehicle Make : MERCURY
You guys were fantastic!!!! I will recommend you to my friends ????
Patricia C.
Vehicle Make : HONDA
Everyone was so nice, helpful, and accommodating. My entire experience was very pleasurable! They explained every single thing every step of the way. They even finished my car ahead of schedule. I’m so happy!
Mara H.
Vehicle Make : TOYOTA
Everyone here is courteous, personable and professional. It is a clean and welcoming place. Thank uou
Elda M.
Vehicle Make : SUBARU
It was an amazing services . Nice place and nice people very professional
Arlene S.
Vehicle Make : BMW
The location was convenient- close to work. I was able to get an appointment that was convenient. The staff was friendly, welcoming, and professional. I appreciated the regular updates via text and the phone calls from Edgar with updates. The service was fast and my car was ready on schedule. It looked terrific after the repairs were complete. Thank you, Lorena and Edgar, for the excellent customer service.
Shahrnaz S.
Vehicle Make : MINI
Fantastic customer service. Made the process easy and painless. Thank you!
Russ C.
Vehicle Make : HYUNDAI
Friendly, efficient and consistent in providing updates on our cats status.
Monica H.
Vehicle Make : HYUNDAI
My car looks great, job got done on time, and the team makes the experience so pleasant with their great customer service.
Ester S.
Vehicle Make : NISSAN
Angel is the best
BARBARA C.
Vehicle Make : VOLVO
Everyone at the front desk area were very professional and polite. They answered the questions I had. The work on my car was completed in time.
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