Abra Auto Body Repair of America - South Charlotte

Great job Ron with assuring me that my car would be ready and complete in a timely manner. Thanks

Super easy drop off. Great communication throughout the process. Done before they promised and easy pick up. Car looks great!

Great customer service and detail to areas that were repaired

My car looks and feels brand new

Job well done, i am very satisfied i will tell others about abra .hopeful i will not have too.thank you.

They staff was very friendly and helpful. They made the who.e experience painless.

Awesome experience. Everyone was friendly and helpful. Thanks for making an inconvenient process seamless.

Great communications on the process of getting the vehicle fix.

I was very pleased with my experience. The associates kept in constant contact with me on the progress of the vehicle and the car looked great! I would recommend their service.

Speedometer shows exaggerated speeds.

Your staff was excellent from the front desk to the garage. Allexsis was awesome. Made a bad situation a lot easier to deal with.

Alexis was very professional. Thanks!

When I picked up my truck from repairs, I was very disappointed. The paint did not match and had brush marks in it, the rain guard was not the same as the other 3 and was not secured, there was still glass in the passenger seat track, I found a rubber glove between the seat, all leather damage was not repaired, and the truck antenna was missing. When I picked up the truck after three weeks of repairs, it was much better. Although when I **** the door, the whole inner panel fell off. I had to snap it back I place and will be calling to notify Abra. Also Allexys Campbell wanted me to give her a 10 out of 10 on the customer review or not take the review. She said that the mishap that occurred happened because the shop was really busy and she was gone for one week. I told her that is no excuse by any mean. I’m very disappointed in how everything was managed and the quality of serviced received.

Very professional people, kindness and helpful especially Stan

Everyone was very helpful and answered all questions.

Great team, very friendly staff and great customer service

Great communion and I was very appreciative of the car detailing before pickup.

The customer service is excellent from the front desk to the repair staff. I was kept informed regarding the progress of my repair from the time I dropped my car off until it was ready for me to pick up. All my questions were answered thoroughly. Having to have work done after an accident is a stressful time. I appreciated the personal attention and humor provided that kept me calm throughout process. I felt like the staff, especially Stan, really cared about me as a client. Also, the paperwork involved was minimal. They did all the work. All I had to do was sign and leave the rest to them. A truly pleasant experience.

Very professional and attentive to customers. Was a great experience!!

Great customer experience, great work and especially the focus on keeping the customer informed.