Fix Auto Escondido

Bolts were stipped and half installed. Body panels not properly installed

We requested our car to be towed to the Honda dealership for a second opinion in which our insurance adviser as well as AutoFAX denied that request. I emailed Donna specifically asking not to touch your car in which she ignored that request Joanne bending is a 78-year-old Driver who is not involved in this accident but was pressured by both insurance company and your company to get her car fixed there instead of getting a second opinion at Honda at work she requested upon the email from Donna after assessing the car, she stated she needed you and approval Joanne never did get approval to go ahead and work on the car according to ms benzings own statement. It was a brand-new car that was financed eight months prior with no record whatsoever. We then we're told that Our insurance company had a"Relationship" with you and would only approve junkyard parts for her car in which we declined. Never went where we offered to pay the difference to the OEM parts put on our car. We will be making a claim against both your company for denying our right to have that option of putting OEM parts on our car and paying the difference and Wawa Nisa

Everything went as told- no surprises

Paul is excellent he gave me a great bid and made sure I was totally satisfied

Did a nice on front bumper.

I passed my satisfaction on to my homeowner insurance agent, Jennifer Horton at Montoya Insurance in Escondido.

Great job very satisfied thanks

You guys were amazing... our car looks brand new and the communication throughout was great! You made an unfortunate situation very pleasant. Thank you!!

Kirk Henson is HOT!

The rear bumber of my car was damaged. It already had a small hole in it but now that hole has been torn wide open as noticed shortly after pick up. This is unacceptable and i will be calling you and the insurance co tomorrow to resolve.

Thanks for getting me back in my car so quickly. The work was excel ant as well as timely

Great work and nice people!

Your very professional approach impressed me. Your office was clean and organized and had a public ethics statement. Your consultants were courteous and efficient. The whole process from beginning to end lasted only a week and was a very nice experience. You kept us in the loop at all times with your email updates. Most important of all, your final bill was very close to your initial cost estimate and the workmanship on both the repairs and the body work of my 2001 Mazda Miata SE BRG is outstanding. I'll recommend your firm to anybody needing car repairs/bodywork. Prof. Cornelis L

Great service!

Please let the entire team know how happy we are with our experience with Fix Auto. You turned a sad, scary car accident into a lovely, positive experience. I am blown away by how fabulous your company is. To bad you are not in the people fixing business! If I could have the same care and communication with doctors, and come out like brand new, life would be complete!!

Everyone I spoke to was professional and informative. Thank you - great experience!

But Hertz is terrible!

Excellent work and communication throughout the repair process. DONNA was readily available when I had questions. Thank you!

Staff was helpful,courteous, and able to answer my questions. Work was performed quickly and my car was returned to me before original est. time.

They fixed my car super fast!