Tiffany W.
Vehicle Make : Hyundai
Increase communication to customer about status or timeline of auto body work
Teresa B.
Vehicle Make : Honda
The car is great and everything turned out perfectly, BUT it would have been nice to receive phone call or email updates to ease my mind and keep me updated during the process. I had to call three times to find out what was going on and it was stressing me out. It would have only taken a few moments for someone to call me and say - your insurance approved the repairs and we ordered parts instead of me dreading the worst - and this is after calling twice and being told that I would be receiving information that never came until I called the third time.
Wieringa.julie L.
Vehicle Make : Subaru
I'm sure you understand -- that I really hope I never have to come to see you again. :)
But I really appreciate how friendly and helpful you were -- you made a bad situation much easier to handle.
Thanks!!
Mirza M.
Vehicle Make : Volkswagen
Fix Auto did an amazing job on my car, they were quick and kept me updated the whole time. I will definitely recommend Fix Auto to anyone.
Amy T.
Vehicle Make : Honda
Very courteous, professional, excellent communication
Susan V.
Vehicle Make : Honda
Very fast repair which was good - Happy with the interior detail that was done on my car also
Ray A.
Vehicle Make : Buick
Great job, fast work, very nice fit and finish ...!
Phyllis C.
Vehicle Make : Honda
My repair was done in less time than I expected. Car was detailed nicely. Got it back cleaner than when I brought it in.
Jim B.
Vehicle Make : Ford
I found the entire experience with Fix Auto to very satisfying. They were very professional end to end. I found their workmanship to be first rate.
Jim B
Michael W.
Vehicle Make : Honda
I appreciated the updates of the progress of repairs and the anticipated time for completion.
Denise E.
Vehicle Make : Volkswagen
The service at FIX Auto was impeccable from start to finish. I could not have asked for better service. Thank you for such an enjoyable experience. Special thanks to David for going to bat for me and ensuring my vehicle was repaired properly and without incurring additional cost.
Best,
Denise E
Robin L.
Vehicle Make : Kia
You came highly recommended, from a very reliable source. I put my trust and faith in you and let you do your professional best. There was attention to detail, and a job well done. Thank you for making my day!
Alex M.
Vehicle Make : Subaru
You guys did an amazing job. I couldn't be happier with the work that was done.
Brooklyn W.
Vehicle Make : Lincoln
I was told my car would be finished in 2 days. I know this was an estimate but after being charged over $200 dollars more than the original quote I was given and living without my car for 7 days I'd have to say I wasn't very happy. The work done was ok. When I asked what took so long I was given attitude as though I had done something wrong for expecting and counting on what I was told by "the professionals". I needed my car for work and for my daughter. first I was told I would get my car Friday, then it was Tuesday, it wasn't actually ready until 5pm Wednesday. Seems as though I wasn't a priority. I'll be writing a review online and informing friends and family of my experience.
Ashley G.
Vehicle Make : Honda
Thanks fit it auto!
David H.
Vehicle Make : Toyota
just the best, thank you.
Elaine I.
Vehicle Make : Honda
My car looks like new! Even the inside looks so clean thanks to Auto,Fix performing a complimentary vacuum!? The staff very friendly and professional. It was worth the wait to be able to get in for an appointment.
Kevin F.
Vehicle Make : Ford
Outstanding from the first visit to seeing my car look brand new again. Everyone was so nice and helpful, kept me informed about the progress and did a wonderful job in a very timely manner. I couldn't be happier.
Suzanne M.
Vehicle Make : Subaru
I have used Fex Auto once before and once again, I have had excellent service, from the first phone call to the polite and very helpful front desk people. You guys always do great work and I feel that I can totally trust you to get the job done within the time frame you give with the estimate. This time - from drop off to pick up - was only 36 hours! You guys are always helpful, thorough and do great work.
Thanks
Diane C.
Vehicle Make : Honda
Hire some more folks to relieve wait time?
Social