Fix Auto Burien

Never was kept up to date.But body gaps were great.Thanks overall

I enjoyed my experience with fix. Everyone was friendly, concise and very professional And It was explained exactly what the procedure would be to effect the repair. Thank you.

Great job, finished on promised time! Friendly office staff!

I am very impressed with your services and the quick turnaround thank you for your kindness every was so nice

Thank You for taking care of my vehicle and the nice paint work, I am very pleased with the results. I will definitely recommend Fix Auto of Burien in the future.

Quality repair is the most important part. Fix found hidden damage and the job took a little longer than planned, but the important part is quality not speed. Thanks again for the great communication by David and Karla at6 reception. Thanks for helping me out with the loaner car! You saved my 300.00 on a rental.

Looks as good as new! Thank you.

I did have one small issue crop up regarding my passenger door mirror. I called on Monday and came in over my lunch hour to have it looked at. Within 15 minutes I was on my way with the mirror fixed (just a small issue with how the glass was installed so it was fixed right away.) The paint and body work done is perfect and everything looks great.

None

They did what they said when they said . Dave even laughted at my bad jokes.

Car was towed to your site , but everyone was very attentive .. Thank U.

Nice paint work

Body work was beautiful -- car looked like new. It was washed, vacuumed, and cleaned inside. People there were great --both on the telephone and in person. As I told them, "You are all very helpful and very friendly, but I hope that I don't need to see you again!"

One more thing...the paint job looks great too!

Professional, knowledgeable, and friendly. The trifecta. Thank you so much!

The repairs done to my 2010 Cadillac DTS Class 2 Luxury were done to my expectations and in the time expected. They and my Insurance, State Farm, worked together at getting my car repaired and set a rental up while my car was in for repair. Since my color is "Ocean Pearl" I was really pleased to see that the paint matched. My car looks like it did when I bought it new. I would recommend them to anyone who own a Luxury car that needs body repair.

Great service

Very good communication and results

I am totally satisfied with my car and the service to my car. I'm unsatisfied with the customer service upon pick up. I didn't get any idea/information on when my van would be ready for pick up until the day of it being ready which happened to be on Friday. So I couldn't change my current schedule last minute to pick up my van...which meant that I had to wait until Monday morning to pick it up. Which meant that I had to keep my rental car for 2 more days paying the rates for it. Then when I went to pick up my car, apparently I forgot to bring the check that the insurance company gave me so I had to go back home and change the rest of my work schedule again to bring this check back again because they wouldn't take a personal check and they would charge me 4% interest if I used my visa card. The check was made out to me so it would have made sense to just keep and deposit the check and write you guys another new check so that I wouldn't have to go out of my way again to go back home and to change my work schedule around again moving current patients off my schedule to make this work. It's a hassle and I don't have much time in my life for this type of inconvenience. Additionally, it would have been super duper nice if the front desk would have reminded me to bring my check in the first place. I had this check given to me over a month ago when I got my estimate and it was just plain out of sight out of mind. Since you guys deal with this all the time, a simple reminder would have kept me from all of this extra hassle/inconvenience. Just saying...

While the repair took a while, we are very happy with the results. Thank you. The one improvement I can suggest is staying in better touch with customers about the process of their repairs. I felt like I had to call to check in, instead of receiving emails or calls from you.