James C.
Vehicle Make : Honda
Great communication and very courteous!
Reagan D.
Vehicle Make : Ford
The only issue was it took a very long time to complete a minor issue. Given that my rental was over $700, in the future I’m going to press my company and Wheels to get a second opinion. Abra crew was very good and professional, no issues there. Body work this small should not take 11 working days to complete.
Shannon H.
Vehicle Make : Toyota
I like the texting updates
Rose P.
Vehicle Make : Infiniti
I am so proud of your customer service staff. They went above and beyond to make sure that I was taken care of. I want to say special thanks to Vickie in Mrs. Sharon. I would like to add that I’ve been dealing with Abra for years and Mrs. Sharon has always made sure that I was taken care of and I was so happy to hear her voice when I called. I knew then I wouldn’t have any problems with my vehicle. Thanks again
Terrell E.
Vehicle Make : Chevrolet
I worked with Jessica. She was great! Very informative, personable, and kept me updated every step of the way!
Randy Z.
Vehicle Make : Honda
Was a little slow and caused rental car duration to run out, but branch took care of the extra 5 days.
Zachary W.
Vehicle Make : Volkswagen
Wendy was great! She always kept me up to date on the status of my car. She also was quick to respond if I had any questions. Great service from someone who cares about the customer. Thank you so much Wendy!
Barbara W.
Vehicle Make : Nissan
Good job and great customer service
Bettie H.
Vehicle Make : Ford
Wendi was very friendly and did a great job.
Mark S.
Vehicle Make : Chevrolet
It took absolutely too many days for the repair to be completed. I was on time for my appointment. I was quoted a 3 day estimation time for repairs. It too 2 weeks for the repairs to be completed.
Alejandra M.
Vehicle Make : Kia
Excellent Job very professional and fast. Jessica is very nice Ashe
Nice.
Peggy B.
Vehicle Make : Kia
Jessica kept me updated all along the process and the work was very professional. I am very pleased with the entire experience and will recommend Abra to my friends and family. Hank You Peggy B
Shelly L.
Vehicle Make : Toyota
It took longer than expected but we are pleased
Latonya D.
Vehicle Make : Nissan
Train your employees on customer service it was horrible from beginning to end. I waited an hour for my appointment at the beginning and thirty minutes to pick up my vehicle after being told it was ready and that I had no deductible. When I arrived I was again asked about a deductible and accused of having a check from the insurance company. After all that was verified and Wendy decided to get off the phone only then was I given a statement of my work and my keys to get out of there. My repairs took entirely to long and only started moving along after my first complaint.
Shana M.
Vehicle Make : Honda
Absolutely love Jessica! She kept me informed about my car and how long it was going to take. All the workers were nice and very helpful. Thank you so very much!
Hector M.
Vehicle Make : Nissan
Good service even when it took longer than expected
David W.
Vehicle Make : Nissan
Thanks
Jesse A.
Vehicle Make : Ford
The staff was great with handling my truck, explanation of process, and updates. It took a little longer than estimated, but it is an estimated time. What do you expect from a top company in the market. Thanks Abra!
Sherry A.
Vehicle Make : Honda
Just one word “Awesome “
James S.
Vehicle Make : Audi
I recieved my car back on yesterday, however upon receiving my car back and driving it that following evening my driiver’s side headlight failed to operate. When I brought my car in for the repair my headlight was working and did not have condensation within the lens. I will be returning to the Abra Body shop on Monday, to have them replace it so that I can return to driving safely once again.
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