Caliber Collision - Horn Lake

They did a great job of keeping me informed about my car. They have always made sure I was completely happy with the repairs. Excellent job!

Awesome prompt service Brian and Donna treated me with excellence

Ants kept me informed on the progress of the repair and I cannot tell the car was ever damaged

Great job well done

Ms Shonda was so professional, informative, caring and pleasant . From the first day we met her, she explained how she likes to keep her customer informed and reassured. She did so by calling and following up with a text message.A real joy to have met her, and to know that we received the kind of expert care our G wagon was given by ABRA Auto Body & Glass that we were expecting. Thank you ABRA Auto Body & Glass. Special thanks to Ms Shonda .

Continue the great customer service and support you give to the customer. FAVOR AMEN

Job well done! Thanks

Great job

Great service! Car looks excellent.

Very good job in a timely manner.

Loved the daily text messages from Donna who kept me informed of the repair process each week day. Very thoughtful and professional! Much appreciated!!

Job well done

Very good customer service!! I will recommend them to others.

Keep using texting to up date customer..

None

Just picked up last night but so far everything has been great,,shondra keep me updated on everything thru the whole while my vehicle was in the body shop ,,great experience once again with Abra.

the customer service was great

The customer service provided by Abra was exceptional and nothing less than legendary! From the time I dropped my car off until I picked it up, Shonda, customer service manager, provided me with daily updates via text messages and live phone calls. On the day of pick-up, I ran into an issue of having transportation from the car rental facility to Abra. Not only did an Abra representative call Hertz on my behalf, but they also arranged for the General Manager to pick me up in his personal vehicle. This is by far the best example of legendary customer service afforded to me by any auto body shop. As a result of the customer service and the finished product, I will, not only choose this location for future services for my vehicle, but I will highly recommend it to other patrons! Job well done and keep up the extraordinary work! Antonio D. Ryan

Ovreally I was satisfied with the work and appreciate the job well done.... the only thing I did was my headlight.... you can tell one was either cleaned or put in new and the other one wasn't

Shonda did a wonderful job communicating with me. She knew I was driving 100 miles out. I feel like if there was any confusion she probably would have reimburse me with gas and a hotel,I think she is more than qualified to make sure it was 100% customer satisfaction.