Jamie F.
Vehicle Make : Hyundai
Excellent communication on status of repair and very friendly staff.
Christian/ Lisa.
Vehicle Make : Toyota
Great job, thank you for cleaning the interior! Above and beyond.
Jeffrey G.
Vehicle Make : Toyota
Your team is awesome! The process was fast, friendly, and efficient. I was glad to get updates and to be able to leave my rental there upon pickup.
Michelle F.
Vehicle Make : Hyundai
you gals (and guys) are great! Thanks for a painless, totally swift experience!
Brandon L.
Vehicle Make : Chevrolet
It would've been nice to be able to reply to the text updates. Had a miscommunication issue, but I think that was Geico's fault not yours. Thank you for cleaning the car, and staff was very friendly and helpful.
Lisa C.
Vehicle Make : Nissan
Fantastic customer service from beginning to end. Highly, highly recommend.
Ann B.
Vehicle Make : Honda
Have a nice day
Natasha M.
Vehicle Make : Toyota
Not only was the repair done fast and efficient, they detailed the inside and out. Fantastic service ! Thank you so much !!
Julie G.
Vehicle Make : Ford
Rental car was not comy arable to my expedition...repair took full week....customer service just ok
Diane H.
Vehicle Make : Mazda
everything went very smooth from start to finish. Very nice employees. Very engaging and informative.I will bring my car in if I ever need anymore repairs. My car looks great!!! Thanks!!!
Barbara M.
Vehicle Make : Chevrolet
Good job, nice people.
Pat R.
Vehicle Make : Subaru
2 reasons I chose you were loaner car and lifetime detail. Otherwise was completely satisfied! Thank you.
Larry M.
Vehicle Make : Subaru
Your company has repaired several vehicles for me and the repair has been top notch. Thank you, Larry M
Sarah G.
Vehicle Make : Buick
I am very sorry that your detail people had to face the utter mess on the floor of the passenger side. If I'd known they were going to do that I would have vacuumed it myself (after all, it wasn't caused by the body damage). Please give whomever my apologies, and thanks for a job very well done.
The service was excellent, and I will be back for my next body work even if it isn't covered by insurance.
Karen M.
Vehicle Make : Subaru
Body work went well at this point. The promised status reports were received. Everyone was friendly. Thanks for well done job.
Deronda M.
Vehicle Make : Mercedes
GOOD EXPERIENCE, ONLY THING IS WHEN MY CAR IS IN THE LIGHT/SUN YOU CAN TELL THE DIFFERENCE OF THE PAINT COLOR BETWEEN THE SIDE DOOR AND QUARTER PANEL.
Jami D.
Vehicle Make : Mazda
A lot of things were great about the service. It felt fast and communication was good. But I thought McCollum had repaired that side of the car thoroughly when I brought it in after an accident two years ago.
Instead, the rear sliding door stopped latching open shortly after the repair.
Then this month, the front driver's side door stopped working.
Less than a week after the latch repair, the windows on that side of the car stopped closing (we took it to a dealership).
I think this should have been done right the first time, or at least the prior repair at McCollum should have been noted when we talked about how much repairs would cost. Unless we have a very strange vandal targeting the driver's side of our car, I just don't think the repairs after the accident were complete.
William P.
Vehicle Make : Chevrolet
I was treated very well. And I'm very satisfied with the work done so far. I hope I don't need your services again but if I do I will definitely call you. Thank you.
Amy A.
Vehicle Make : Toyota
The front office staff was great! Very friendly, helpful and answered all my questions
Janet I.
Vehicle Make : Toyota
I hoped to improve the security on my truck since The repair was related to having been targeted by a car part thief. Because of the design of my truck, it wasn't possible, but the folks at MacCollom did extra research to help figure that out.
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