Porter C.
Vehicle Make : Mercedes
Mike and Amy made my experience at Service King and very pleasurable experience. Always helpful and giving of their valuable time. I am very appreciative.
Kelly K.
Vehicle Make : Lexus
My car looks great. I can't even tell it was involved in a minor accident. I'm very satisfied.
Yajun Y.
Vehicle Make : Honda
It would better if mike respond to my email and call
Mac H.
Vehicle Make : Ford
Shawn and team kept me up to date and treated my car repair as if they owned it themselves.
William H.
Vehicle Make : Volkswagen
They did an excellent goob!!!! I'm very pleased.
Mike B.
Vehicle Make : Chevrolet
Shawn was great with giving me updates twice a week and keeping me informed. Great customer service.
Alexander E.
Vehicle Make : Audi
Amy and Sean, the two folks I interacted with, were wonderful. I feel confident that you all stand behind your repairs and would help out again if needed. Thanks!
Rachel Anne.
Vehicle Make : Honda
I noticed my door handle was not fixed and the guy told me it was on the invoice to get fixed but I guess the guys missed fixing it.I just have to call and set it up to get fixed but other then that the passenger door looks great.
Shannon C.
Vehicle Make : Honda
10/10
Donald R.
Vehicle Make : Chevrolet
A perfect job
Jenny C.
Vehicle Make : Mercedes
Mike Poelker was the best person to deal with in updating me on my car and taking the extra care to ensure it was done in a timely manner. The lady at the front desk named Amy, was super nice in making sure payment was complete from the responsible party paying for the car. A great team that truly care about their clients! I will take any of my cars there and highly recommend this Service King on Mallory Station Road, Franklin, TN to anyone!!
Julie O.
Vehicle Make : Acura
The process was very easy and convenient.
Tricia J.
Vehicle Make : Lexus
Staff especially Mike who took great care of me
Debbie S.
Vehicle Make : Mini Cooper
Fantastic job.everyone was personable and friendly. Mike Poelker was excellent..knowledgeable..I would service my car there again and recommend service king to everyone. Thanks so much!!!!
Michael T.
Vehicle Make : Porsche
Notifying the Customer in advance about the scope of work, especially repair versus replace decisions. Just in case they would rather pay more to replace a body panel versus simply repairing it.
Robert R.
Vehicle Make : Nissan
Shawn did a great job
Nancy D.
Vehicle Make : Lexus
Mike did a great job getting our Lexus looking better than ever and worked hard to complete the job quickly to save us a hefty rental car charge. Of course he must have a great team behind him.
Brian and Nancy D
Barbara B.
Vehicle Make : Honda
Very good work
Brad D.
Vehicle Make : Acura
A service! Thank you!
Steven T.
Vehicle Make : Nissan
Mike was extremely thorough and detailed through the process making sure every last item was repaired correctly. I would absolutely recommend Service King to everyone I know!
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